I thought I would start this thread off to get your experiance of the procedure with Enermax. Currently they are either done with your retailer or C and J computers if not available.
I want to share my experiance with C and J computers. The RMA form is self explanatory and emailed them a copy of the invoice. I sent my defective Enermax revolution 1250w PSU to them at my own loss. Then I heard nothing for 2-3 weeks. I emailed them to get an update and they said they mailed it to Germany. Took another 2 weeks. I emailed them again and they said they were sending a new replacement... from Germany. So in total it took just over a month to get a replacement PSU from Enermax RMA route.
I find this unacceptable and very time consuimg. Imagine no computer for that long if you dont have a spare handy. Even Corsair RMA service aren't this long. Albeit the return costs are more expensive, as your sending to the Netherlands.
Send at own cost
Extremely long Turn over time
Failure rates on Flagship models ? more than expected