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Thread: Crash, BSOD and then Boot Agent issue

  1. #1
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    Crash, BSOD and then Boot Agent issue

    Hello

    This morning, when switching on my Scan PC, it booted up, went into Windows.
    Once in Windows, it crashed.

    A blue screen then came up - I couldn't catch the error, since it was not on screen for long.

    The PC then restarted, but got stuck at the boot agent screen - photo below:

    https://drive.google.com/file/d/0BwU...it?usp=sharing


    I restarted the PC and it loaded fine into Windows.

    I looked at Event Viewer, and it noted this critical error:

    https://drive.google.com/file/d/0BwU...it?usp=sharing


    The PC appears to be working ok now - but is this a sign of something to come?

    Thanks.

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    Re: Crash, BSOD and then Boot Agent issue

    I downloaded Seagate's tool and ran this on the hard drive.

    It came up with this error:

    https://drive.google.com/file/d/0BwU...it?usp=sharing

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    Re: Crash, BSOD and then Boot Agent issue

    It recommends I run Seagate's DOS tools to repair the hard drive. Will give this a go later today.

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    Super Moderator Jonj1611's Avatar
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    Re: Crash, BSOD and then Boot Agent issue

    The original error occurs generally when their has been a power failure during shutdown or it was just switched off rather than shutdown cleanly.

    The hard drive problem "could" be caused by the above issue, but yes run the dos version of seatools and see what the score is with it.
    Jon

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    Re: Crash, BSOD and then Boot Agent issue

    I ran the DOS version.

    3 hours later, the long test on the Seagate hard drive produced no errors:

    https://drive.google.com/file/d/0BwU...it?usp=sharing

    Ran the short test on the Crucial SSD - no errors for that either.

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