Invoice number: 00E1891862
Hi, I'm just looking for a definite answer.
My system was ordered on the 23rd July. I received an email on the 27th July with a build date of 7th August. Since then nothing.
The 3XS System Tracking page still shows my system at "Awaiting Build"
I emailed customer services last night but have had no reply. I phoned them this afternoon and the person I spoke to, although not filling me with confidence, assured me that my system is probably being built and that they don't always update the tracking page. If so, what's the point of it?
I just want to know:
is my system being built?
If yes, why no updates on the tracking page and is it on course for dispatch on the 10th?
If no, why not, why haven't I been kept up to date and when will it be built?
I've read the stuff on the 3XS mindset, but at the moment I'm not feeling the love.