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| SCAN.care@HEXUS :: After sales support This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads. |
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21-11-2009, 12:27 PM
| #1 (permalink) |
| Senior Member Join Date: Apr 2006 Location: London
Posts: 7,212
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| Second hand sold as new I bought 2 Abit Airpace pci-e cards. One was clearly second hand. All the parts were loose in the box. Please see photo below:  (I installed the new one before opening the second box so can't provide a better comparison) New one came with the cardboard divider inside the box and the antenna wire neatly tied together. The second hand one's antenna is dirty too - so clearly used for an extend period of time (i.e. not just a few hours). If it works then I shall not return it - not worth the hassle. But I would just like you to know that I am mildly disappointed. First time scan has tried to pull a fast one on me  |
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21-11-2009, 12:41 PM
| #2 (permalink) |
| Senior Member  Join Date: Aug 2005 Location: Edinburgh
Posts: 727
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| Re: Second hand sold as new oops, forgot I shouldn't post in here. Sorry, contents deleted. doh! Rgds, BB Due to apathy you will have to imagine the link of your choice placed right here Hexus Trust Last edited by blueball; 21-11-2009 at 12:42 PM.. Reason: I am a numpty |
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29-11-2009, 11:15 PM
| #4 (permalink) |
| Senior Member  Join Date: Nov 2005
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| Re: Second hand sold as new Same thing happened to me before, except it was also faulty. Got sent a fried Asus R2E board that was in a pretty poor condition. Delayed build by one week, had to wait two more times all day for city link, and wasted many hours of my time (as I tried to build using the board anyway, figured it was normal).  I'd be surprised if your product isn't faulty... Why else would someone send it back?  Test it ASAP. Industrial espionage is simply the sincerest form of flattery...... |
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30-11-2009, 10:05 AM
| #5 (permalink) |
| Returns Manager  Join Date: Sep 2003 Location: Bolton
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| Re: Second hand sold as new Sim Both these items are showing as new from our supplier, so I can only conclude this is a supplier issue. Please advise if you wish to return this item for an exchange. I will also bring this matter to our suppliers attention. Wesley  |
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30-11-2009, 07:56 PM
| #6 (permalink) |
| Senior Member Join Date: Apr 2006 Location: London
Posts: 7,212
Thanks: 265
Thanked 494 Times in 351 Posts
| Re: Second hand sold as new Thanks for the acknowledgement. Once I get the PC completed I will test it, if it works then I won't return. Or if it gives problems to the end user over the next few months, I will get in touch. Sim |
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