I raised an RMA for a Blu-ray drive (Samsung SH-B123L) that is less than 12 months old. It has stopped reading Blu-ray discs, though it works with other types. I was told to call Samsung as they would deal with it directly.
However, Samsung says they don't cover these drives, and gave me an international number to call for support. I'm not making international calls/posting this abroad to get it fixed, so can you help me with this further?