Payment Declined?

[uannaka]

I have ordered items worth about £600 and I have enough money in my bank but I received an automatic email from scan that my payment was declined. Any help?

[Jonj1611]

That has happened to me before, it turned out it was the bank that stopped payment to make sure it wasn't a fraudulent transaction, was nice of the bank I thought but did hold up my payment until I contacted the bank.

[uannaka]

Never mind, it's through now after I gave a call. They said that they're having some kind of software glitch that automatically sends out email that the transaction has been denied.

[Jonj1611]

Ah well at least its sorted

[KeyboardDemon]

Glad you got it sorted, if you hadn't you could have sent me your card details and I would have checked it for you.