How long does it take to authorise payment?

[jf1994]

I placed an order for a custom-built laptop on friday evening to be paid with the pay nothing for 9 months finance option. The invoice was sent to me on Saturday afternoon and the deposit and arrangement fee have been taken from my bank, but the payment has still not been authorised. What is the timescale for this to be processed?

Thanks

[DavidM]

Please log a query with our Customer Services team here - and we'll check into this for you.