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Thread: Help with my RMA return

  1. #1
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    Help with my RMA return

    Hello,
    I returned a faulty GPU last week and it arrived on the 10th of April, item has been tested and found faulty.
    At the moment the status of my returned item is stuck to "Awaiting replacement / credit".
    How long will it take to receive the replacement?

    PS : My RMA N: 364635
    Last edited by Mark@SCAN; 15-04-2015 at 01:54 PM.

  2. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: Help with my RMA return

    Hi,

    A normal turnaround from receipt is on average 3 - 5 working days, I would expect your replacement to be dispatched for next day delivery today or tomorrow.

    Hope this helps

    Regards

  3. #3
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    Re: Help with my RMA return

    Hi again,
    Thanks a lot for the info and your help!

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