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Thread: made an order over the weekend, still waiting to hear from it

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    made an order over the weekend, still waiting to hear from it

    So last Saturday I made an order for a gtx 970 and motherboard. I was aware scan may not update you on the status of your order if you ordered over the weekend, so I wasn't too concerned and waited. Fast forward to Tuesday and I haven't received any notice or anything, so I decided to call them up. The guy told me that everything was fine and I should be receiving my order on Wednesday. Stupidly, I don't realise scan weren't open on Monday due to it being a bank holiday, so I hang up the phone thinking it would resolve itself once I wait a bit more. It is now Thursday, and I haven't gotten anything through email, and nothing has come through the door. I have been checking the order tracker scan has for customers, and it still says scan hasn't verified by order, let alone anything else.

    Help would be greatly appreciated.
    Last edited by Mark@SCAN; 02-06-2015 at 10:51 AM.

  2. #2
    mutantbass head Lee H's Avatar
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    Re: made an order over the weekend, still waiting to hear from it

    Skylord.

    If you can log this with your address details by using the following link Here We can check into this and get back to you accordingly.

    Best Regards,

  3. #3
    mutantbass head Lee H's Avatar
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    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media

    Re: made an order over the weekend, still waiting to hear from it

    I've asked the Amazon team to check this and one of them will be in contact shortly with updates.

    Best Regards,

  4. #4
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    Re: made an order over the weekend, still waiting to hear from it

    Okay, it got sorted out now. I had to reorder as it didn't go through the first time.

    Thanks!

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