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    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 13-04-2007, 11:58 AM   #1 (permalink)
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    Order picking delays

    hi guys @ scan.

    I've was just about to put through an order and pay for Saturday delivery for some new disks.

    They are all showing as in stock, but the earliest you can deliver is Tuesday.

    I am very much aware that your having a major update to your shop procedures/systems/warehouse, but is there an end in sight to these delays in order processing ?

    As it stands I was going to do a little work with these disks this weekend, but due to the earliest delivery on Monday I'm going to probably pucrhase from a local computer shop. Is there an end in sight for this, as I used to count and use scan for some last minute business replacments and have never been let down, but in the current state I'll have to look at other retailers (thats not meant to sound like I'm taking my business elsewhere).

    I'd much rather continue using trusted suppliers, so an update on your status and potential or targeted end date for normal service would be great.

    Thanks.

    It is Inevitable.....

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    Old 13-04-2007, 01:36 PM   #2 (permalink)
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    ikonia

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    "A Customer is not simply an invoice but a welcome addition to the Scan family"

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