I'm getting really fed up with Scan! I made an order last week for delivery last Wednesday and got the dreaded "Delayed Order Notification" on Tuesday night so had to cancel the order. Made another order over the weekend for delivery Tomorrow (Wed 21 Nov) and have just had another "Delayed Order Notification". How when they accept the order and take payment early on Monday morning they cannot get the goods out of the door by Tuesday evening really beats me. It seems to me that Scan don't care or want people's business.
I've dealt with Scan since the days they were in a small building in Farnworth and we used to buy the Computer Mart on Thursday and dash over from the Chester area to get bits in our 2 hour flexi lunch break. I've introduced many friends to them and defended Scan on many occasions when people have had small problems. I think this is the end of the line for me with Scan.
I'll be cancelling my order again tomorrow and going elsewhere unless they are prepared to upgrade my delivery to before 9AM on Thursday FOC. Last time they let me down and I cancelled, I drove over to Micro Direct to get the bits I needed and I met several people in the queue who were disaffected Scan customers.