I recently RMA'd an item. The RMA number is 182879. I wanted to return it as it was unwanted and so returned it under the Distance Selling Regulations for a refund.
I just checked the status of the RMA and it says in the "awaiting replacement/credit" field that a replacement is going to be sent.
I specifically asked for a refund so I don't understand why its being processed as a replacement.
If a replacement is sent I will most certainly reject delivery of the item.
Could you please rectify this problem and refund me for this item.