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    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 07-08-2008, 09:08 PM   #1 (permalink)
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    Returns question...

    I returned a hard drive - that was faulty - it arrived as a new item on Monday, you got it back today and tested it at 1.30pm as faulty - but a replacement hasn't been dispatched? Surely the replacement should have gone out today and be on it's way for delivery so that it gets here tomorrow? (Friday)

    If it's not going to get here tomorrow - can I arrange to collect the replacement from the store?

    RMA number x

    Thanks Josh


    Last edited by joshwa; 08-08-2008 at 09:11 AM.
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    Old 08-08-2008, 09:11 AM   #2 (permalink)
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    Re: Returns question...

    Sorted this over the phone - I scan

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