Returns not welcome ?

[OilSheikh]

I bought a PSU recently from one of the makes who are well-known for making silent PSU's in the past. However, this PSU was quite audible and had an electrical hum.
I sent my Return request and got an email back asking me if the item is faulty or if I just want to return it back. I replied that I just want to return it and since then , I have not heard back! I sent another email and still no reply!

Meanwhile, it's been a a week now.

[Mick@SCAN]

OilSheikh,

**update**

I have managed to locate your invoice details, an RMA number has been emailed across to you, please accept my apologies for the delay.

Kind regards,

[OilSheikh]

Thanks Mark.