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Thread: Continuing decline in product information

  1. #1
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    Continuing decline in product information

    Scan has been my go-to site for PC parts for many years now. I was initially attracted by the easy to use website and the consistent information on each product, especially the specification section which makes comparing products really easy. Some time ago I started a thread here highlighting several products where information was either missing or incorrect. Browsing the site again today, and I'm noticing even more errors / missing.
    Some examples are:

    http://www.scan.co.uk/products/evga-...r4-motherboard
    According to the features is supports an i6 CPU on socket 2001. And the ENTIRE specifications section is blank.

    http://www.scan.co.uk/products/evga-...e-30-(x16)-atx
    The description and the specs say it is ATX, the features say E-ATX. And large parts of the specification section is blank.

    http://www.scan.co.uk/products/gigab...e-30-(x16)-atx
    According to the specifications section, it only has ONE PCIe slot.

    http://www.scan.co.uk/products/corsa...al-door-w-o-ps
    The specification section says it has 3 fan bays. Not only is this wrong, but this was one of the items I pointed out over a year ago and you assured me it was being corrected!

    To finish on a more positive note though, I like your new mobile site.

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    Millennium (25-10-2014)

  3. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: Continuing decline in product information

    Thanks for bringing this to our attention.

    I have notified our web team and asked them to look into this urgently.

    Regards

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