Cancel or modify order?

[Bonebreaker777]

Hi. Quick questions:

-Can one modify an already placed order at Scan.co.uk (in order to add an additional item)?
-If one can't modify an already placed order, can one cancel the previously placed order online so he can reorder the item before with the new item?
-If one can't modify an already placed order nor can cancel the previously placed order online, what can one do? (call customer services on Monday, hoping that by the time his call is picked up, his order haven't been picked yet?)

Thanks! P.S.: Big fan. Despite never having the items I want on "Today only"

[Goobley]

I've had an order modified just by emailing them in the past, I forgot something and got it sorted without any trouble.

[Bonebreaker777]

Ah cool.Will mail customer services then.(just need to add an Intel stock cooler).

[KeyboardDemon]

You'd be better off ringing them first thing in the morning, that way you can update your order and make payment for the difference over the phone at the same time.

[Bonebreaker777]

Did. Received an email from the care team. Just needed to make the additional payment because I used PayPal. Was stuck in a queue of two for 20 minutes. You can listen only so long for the repeated announcement "estimated time to answer is one minute" before you go crazy. But the lady was super kind and sorted my change in no time! Well satisfied.

EDIT: even more because it is a Sunday!

[rabbid]

you can always request items for TO, theres a link on the page.

i guess the time of year adds delays, usually gotten through quickly but thats going back maybe a year or more when I called to amend an order. I generally use the OLQ system if its not so urgent