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Thread: Delayed order notification

  1. #1
    King of the Juice Platinum's Avatar
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    Delayed order notification

    So I have had one of the dreaded emails to say part of my order is out of stock (Seriously you need to sort your site out, you cant keep showing stuff in stock if its not in stock, its plain unprofessional)

    Anyhow my question, will it be part shipped?, if not will I get a refund on delivery as I asked for Saturday delivery.
    Salazaar : <Touching wood as I write this...>


  2. #2
    Moderator DavidM's Avatar
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    Re: Delayed order notification

    Please contact our Customer Services team (open until 2pm) and they can make any modifications required to your order. We could change delivery to Sunday if this is more convenient.

  3. #3
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: Delayed order notification

    Hi,

    I can see that you have spoken to a member of our customer service team who has amended your order and refunded the out of stock item in addition to your delivery charge.

    Please accept our apologies for any inconvenience caused.

    Regards

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