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Thread: Help please with return of Asus Black Edition!!

  1. #1
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    Question Help please with return of Asus Black Edition!!

    Hi there

    I'm hoping someone can help me

    I received an Asus X79 Black Edition motherboard and I'd like to return it for upgrading to a X99 system.. I've put in a Returns Query or two, but I've not heard anything back yet. Would it be possible if someone could let me know asap as I don't want to miss the 14 day return date? My query number is OLQ1445709.

    If you need anything further please don't hesitate to contact me and I'll do my best to get in touch as soon as I can. I've a 12.5 hour night shift at work tonight, but if anyone can help for tomorrow, I'd be most grateful.

    Many thanks in advance!

  2. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: Help please with return of Asus Black Edition!!

    Sorry for the delay, RMA number winging it's way to you via the interwebs now

    Regards

  3. #3
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    • phill8800GT's system
      • Motherboard:
      • EVGA Classified 759 - EVGA Classified 762
      • CPU:
      • i7 920 @ 4.4Ghz - i7 920 @ 4.6Ghz
      • Memory:
      • 6Gb G Skill Trident 2000Mhz - 6Gb G Skill Perfect Storm 2133Mhz
      • Storage:
      • SanDisk Extreme SSD's and Raptors and 2Tb Drives for storage
      • Graphics card(s):
      • 3 x GTX 580 3Gb
      • PSU:
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      • Case:
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      • Operating System:
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      • Internet:
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    Re: Help please with return of Asus Black Edition!!

    Many thanks Mark, very appreciated!!

    Do I need to take it to the UPS drop off point or do I have to pay for carriage back to you?

  4. #4
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    • Mark@SCAN's system
      • Motherboard:
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      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
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      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Help please with return of Asus Black Edition!!

    As it's being returned as an unwanted item you would need to arrange and pay for carriage back.

    Regards

  5. #5
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    • phill8800GT's system
      • Motherboard:
      • EVGA Classified 759 - EVGA Classified 762
      • CPU:
      • i7 920 @ 4.4Ghz - i7 920 @ 4.6Ghz
      • Memory:
      • 6Gb G Skill Trident 2000Mhz - 6Gb G Skill Perfect Storm 2133Mhz
      • Storage:
      • SanDisk Extreme SSD's and Raptors and 2Tb Drives for storage
      • Graphics card(s):
      • 3 x GTX 580 3Gb
      • PSU:
      • Corsair AX1200 - Corsair AX1200
      • Case:
      • 2 x Custom Made Danger Den DD 21 Towers
      • Operating System:
      • Windows 7 Ultimate
      • Monitor(s):
      • 2 x 30" Dell 3011WFP
      • Internet:
      • 38Mb Down and 6Mb Up Plus.net Fibre

    Re: Help please with return of Asus Black Edition!!

    No worries, I'll get this sorted next week as I have 4 12.5 hour night shifts ahead of me!!

  6. #6
    Senior Member
    Join Date
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    Location
    Bridgwater, Somerset
    Posts
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    Thanked
    4 times in 4 posts
    • phill8800GT's system
      • Motherboard:
      • EVGA Classified 759 - EVGA Classified 762
      • CPU:
      • i7 920 @ 4.4Ghz - i7 920 @ 4.6Ghz
      • Memory:
      • 6Gb G Skill Trident 2000Mhz - 6Gb G Skill Perfect Storm 2133Mhz
      • Storage:
      • SanDisk Extreme SSD's and Raptors and 2Tb Drives for storage
      • Graphics card(s):
      • 3 x GTX 580 3Gb
      • PSU:
      • Corsair AX1200 - Corsair AX1200
      • Case:
      • 2 x Custom Made Danger Den DD 21 Towers
      • Operating System:
      • Windows 7 Ultimate
      • Monitor(s):
      • 2 x 30" Dell 3011WFP
      • Internet:
      • 38Mb Down and 6Mb Up Plus.net Fibre

    Re: Help please with return of Asus Black Edition!!

    I managed to get this sent back yesterday - Barcode for reference is FWJT9727158GB

    Hopefully it'll be with you soon Many thanks for your help!

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