No picking or dispatch update...

[wilco3d]

Hello,

I made a big order over 1500 pounds today, at 10:13am, I made sure everything I picked was in stock.

I paid for next day delivery (28th Apr), before 12pm as it was important to arrive then.

At 12:27 I got an email to say the RAM I had picked it out of stock, (even though website says otherwise), no problem though, I picked a similar set and emailed back at 12:38.

At 12:44 I got confirmation of the order update, I replied saying great! and could you still confirm delivery for tomorrow.

I got nothing in response.

I kept waiting and waiting for an update, but nothing. I emailed again later this evening, but realised everyone had gone home after trying to call & use online chat.

I now have no idea if it actually was dispatched or not, and I have the morning off work tomorrow for the delivery. Any ideas if it will turn up tomorrow? I didn't get any emails to say it was or wasn't.... so I really don't know what's happening!

Would be great to get an update..

Thanks!

Joe

[Mark@SCAN]

Please provide your invoice number and I will get our customer service team to check the status of this order for you.

Regards

[wilco3d]

Please provide your invoice number and I will get our customer service team to check the status of this order for you.

Regards

Sorted now thanks Mark, they messed up some how, but a nice lady this morning sorted it - just have to take another morning off work for it to arrive tomorrow.

[Mark@SCAN]

Sorry to hear that it didn't arrive when expected but glad it's now all sorted

Regards