Genuine question and I'm not trying to be facetious here - with that in mind I'll just state the facts -
I bought an Asus PB298Q monitor from Scan in April which refuses to work via displayport.
I tried a different cable - same issue. Tried with a different PC - same issue. Even bought a new graphics card and tried that - same issue. I tested my other monitor with my graphics card (in case my system was at fault) but that worked perfectly using displayport.
Returned the monitor to scan who claimed to have tested and found no problem. They sent it back to me.
Plugged it in - same issue still persists.
Contacted Scan who simply didn't want to know. They told me that since it works via HDMI that I should just use it that way that instead...! I could return it again to be sent back to Asus but apparently it wouldn't be worth it since Scan's tests showed it working (plus I'd then be left one monitor short).
Missing the point somewhat Scan - if I spend £300 on a brand new monitor I expect it to work. Not to 'mostly work'. My graphics card has 1 x hdmi socket which means that if I resort to connecting this screen over hdmi, I can't then use my 3 monitor setup as one of my other screens can only be used on hdmi or dp.
Thanks for all your help Scan. It's refreshing to know that once you have your customer's money you really do care about after sales service.
(Yes that last bit was intentionally facetious - it's abundantly clear that Scan couldn't give a monkeys about me now that they've got my cash).
What recourse do I have now? The way I feel about this, I'm half-tempted to contact BBC watchdog or similar, but wondered what others thought?
Asus have just advised me to go back to Scan(...!).