Results 1 to 4 of 4

Thread: Free software missing?

  1. #1
    Registered User
    Join Date
    Aug 2015
    Posts
    2
    Thanks
    0
    Thanked
    0 times in 0 posts

    Free software missing?

    Hi,
    I just bought a 970 GPU from scan which supposedly comes with a copy of "Nvidia Metal gear Solid V" , its listed as included in the invoice and on the shipping note but there is no software in the box or anything saying Metal Gear Solid V. Would I be right that this is an error or do I have to download it from somewhere or ...?

    Just noticed that there is also a "Intel Premium Games Voucher" listed on the invoice and on the shipping note but there is no sign of this either.

    I am confused, help!

    Thanks
    Steve

  2. #2
    Resident Idiot DJ leepen@scan's Avatar
    Join Date
    Oct 2007
    Location
    Wigan
    Posts
    449
    Thanks
    61
    Thanked
    53 times in 47 posts
    • leepen@scan's system
      • Motherboard:
      • Gigabyte Sniper M5 mATX Z87
      • CPU:
      • Core i5 4670K @ 4Ghz - Prolimatech Megahalem / BitFenix Spectre Green
      • Memory:
      • 8GB Corsair Vengeance LP (Green) 1600Mhz
      • Storage:
      • 1x Ssung 2TB, 2xSsung 1TB, 240GB OCZ VTX3
      • Graphics card(s):
      • EVGA GTX 650
      • PSU:
      • Corsair RM550w
      • Case:
      • Aerocool Dead Silence Cube (Lime Green)
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • 27iiyama XUB2790 Monitor
      • Internet:
      • 50MB Virgin

    Re: Free software missing?

    Hi Steve,

    As you cannot PM - please can you fill out the following web form (as we don't want your sensitive order information in public) so that one of our CS agents can issue the voucher if it's been missed (these are sent digitally today)

    https://secure.scan.co.uk/aspnet/sup...px?QueryType=C


    All the best

    LP
    Lee P Retail Sales & System Quotes - leep@scan - 0871 4724786 (Direct) - Check out my mixes here;

    www.mixcloud.com/penrar

  3. #3
    Registered User
    Join Date
    Aug 2015
    Posts
    2
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Free software missing?

    Hi LP

    I put in a customer services call, on the form, yesterday about the missing items , do I need to do it again?

    Thanks
    Steve

    Quote Originally Posted by leepen@scan View Post
    Hi Steve,

    As you cannot PM - please can you fill out the following web form (as we don't want your sensitive order information in public) so that one of our CS agents can issue the voucher if it's been missed (these are sent digitally today)




    All the best

    LP

  4. #4
    Resident Idiot DJ leepen@scan's Avatar
    Join Date
    Oct 2007
    Location
    Wigan
    Posts
    449
    Thanks
    61
    Thanked
    53 times in 47 posts
    • leepen@scan's system
      • Motherboard:
      • Gigabyte Sniper M5 mATX Z87
      • CPU:
      • Core i5 4670K @ 4Ghz - Prolimatech Megahalem / BitFenix Spectre Green
      • Memory:
      • 8GB Corsair Vengeance LP (Green) 1600Mhz
      • Storage:
      • 1x Ssung 2TB, 2xSsung 1TB, 240GB OCZ VTX3
      • Graphics card(s):
      • EVGA GTX 650
      • PSU:
      • Corsair RM550w
      • Case:
      • Aerocool Dead Silence Cube (Lime Green)
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • 27iiyama XUB2790 Monitor
      • Internet:
      • 50MB Virgin

    Re: Free software missing?

    Definitely not, you should only need to ask once if it's been missed. I've requested that the CS team review the thread and have asked for confirmation when the details have been sent (if not sent already)
    Lee P Retail Sales & System Quotes - leep@scan - 0871 4724786 (Direct) - Check out my mixes here;

    www.mixcloud.com/penrar

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •