XFX 6800GT Problem

nvisage · 08-01-2005, 02:17 AM

Hello,

I'm having problems with my XFX 6800GT AGP graphics card (purchased from Scan Computers), or at least I think it's my graphics card causing the problem. When playing some games my pc will crash, then blue screen, then reboot. I've had the card since October and until now it's been brilliant. It's happened on the following so far:

The Sims 2
Counter Strike Source
Tribes Vengeance

I also recently had the same problem when viewing a visualisation on Windows Media Player 10.

My system meets the hardware requirements and I have a 480w power supply.

When my system reboots after the blue screen and I log on, I get the 'System has recovered from a serious error' message. I send the error report to the Microsoft database and it sends me to the solution site where I am told: 'Error: Nvidia Corporation. No specific solution found.'

These are two examples of the blue screen error messages I have recieved:

- - - - -

A problem has been detected and windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

Please contact your admin or technician...

Tech info:

***STOP: 0x0000000A (0x9DA86240, 0x00000002, 0x00000000, 0x8051EC1C)

- - - - -

A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: nv4_disp

The device drive got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device programming the hardware incorrectly.

Please contact admin...

Tech Info:

***STOP: 0x000000EA (0x86521970, 0x07121260, 0xF7A53CB4, 0x00000001)

- - - - -

The first error message is the one I usually get when playing games and the second was the one I recieved whilst looking at the visualisation In Windows Media Player.

I have checked my temperatures at times of the error, sometimes my card is just warm (40 degrees +) and sometimes it's quite hot (70 degrees).

I have the latest drivers and I am still having the same problem. I've rolled them back and still them same thing happens. Someone suggested I re-format my system but I'm beginning to think it's a hardware problem.

I have submitted this query to the XFX Support team but after reading more closely on thier site it says that I should really contact my supplier. It says they aim to reply within a few hours but it's been 4 days now so I've given up hope with them. I have also used the scan online technical query system but haven't recieved a reply yet.

Thanks in advance,

Lewis Hankinson

Sk!mD4Rk · 08-01-2005, 08:08 AM

Hi,
The old infinite loop error. This used to drive me nuts and it effects most GFX cards including Ati.
I would re-format (full not quick) and install windows with MINIMAL hardware, just video and whatever you need to complete the installation.

I believe it is driver related but if you've tried other drivers there may be more to it. I have the exact same card and have not had that problem. Your temps are normal as the card is designed to run under hot conditions.

Search Microsoft's knowledge base for infinite loop and IRQL_NOT_LESS_OR_EQUAL. I'm not convinced it's a faulty card which would explain Scan's none reply(come on guy's where's your support!)

Oh, when i got my card i had a few corruption issues which were solved by reseating the gfx card. It's worth checking it's all the way in to the AGP slot. You could also try another molex connector on your PSU to the card.

Good luck

LeeumH · 08-01-2005, 10:06 AM

Did you previously use any ATi cards? As above i'd format and whap the nVidia drivers on right away, not the XFX ones in the box that are months old, go to nvidia.com and get the newest ones.

nvisage · 08-01-2005, 01:59 PM

Thanks a lot guys, that's more information than I've recieved in two weeks

When I first put the card in I installed the drivers from the XFX disc like you said you shouldn't do

I'll try reseating it and another molex now. This is the first and only card I've had in this system.

Back soon!

**Agent** · 08-01-2005, 02:12 PM

What make PSU is it ? The irq less equal error is caused by bad ones a lot. Same goes for nv4_disp .

And please dont say Q-tec.

SilentDeath · 08-01-2005, 02:21 PM

This problem is usualy caused by drivers or the psu, its not something that happens when you have a fualty card.

nvisage · 08-01-2005, 02:35 PM

Agent - I have an Antec True Blue 480W PSU. Just reseated the card twice, the first time it didn't take properly and the monitor wouldn't come on

Changed the molex as well but it still blue screened the same way as before.

nvisage · 09-01-2005, 01:28 AM

Well I formatted and all sempt to be going well and then poof, off it went again

I really need help.

Taz · 09-01-2005, 02:38 PM

Have you overclocked your system in any way? I would go into the BIOS and select a default (i.e. normal) setting for everything and see if you still get problems.

nvisage · 09-01-2005, 07:30 PM

I did overclock briefly with no problems but went back to default settings not long after as I didn't think there was any need to run at overclocked speeds. I'll got and default everything in bios anyway.

MD · 09-01-2005, 07:58 PM

dont use the drivers that come on the disc, go to nvidia and get the latest ones, the ones that come on the disc can be up to a month old by the time the card gets to scan, let alone how long you have actually had it

m@

Sk!mD4Rk · 09-01-2005, 08:47 PM

Are you using a Creative sound card? If you are, uninstall the drivers and physically remove it from the machine. I'm thinking about shi**y creative drivers clashing with Nvidia because i've had that in the past.

If your PC is ok without the creative card reinstall it in another PCI slot?

Clutching @ straws, but you never know.

nvisage · 09-01-2005, 08:56 PM

Originally Posted by visidigi

dont use the drivers that come on the disc, go to nvidia and get the latest ones, the ones that come on the disc can be up to a month old by the time the card gets to scan, let alone how long you have actually had it

m@

I formatted my machine and installed the nvidia 66.93 drivers straight away like you said before but after a while on tribes it crashed again

However, by this point I had installed my Creative drivers.

Originally Posted by Sk!mD4Rk

Are you using a Creative sound card? If you are, uninstall the drivers and physically remove it from the machine. I'm thinking about shi**y creative drivers clashing with Nvidia because i've had that in the past.

If your PC is ok without the creative card reinstall it in another PCI slot?

Clutching @ straws, but you never know.

I do have a Creative soundcard but it's the Sound Blaster Extigy which is the external USB one. Shall I uninstall the Creative drivers and try using the standard Realtek onboard sound?

Cheers guys

Lewis

MD · 09-01-2005, 08:59 PM

you can do, if its XP let it install the creative drivers it has installed, I never install the creative bloatware they call drivers.

m@

Sk!mD4Rk · 09-01-2005, 09:02 PM

^^^ yeah, try the pc with no sound, not ideal but we're troubleshooting and eliminating the bad eggs

Edit: deffo try the realtek audio instead

I also have a Creative soundcard, 5.1 platinum, i also had infinite loop GFX errors which i solved by moving the sound card to PCI slot 3

nvisage · 09-01-2005, 09:18 PM

Okey dokey, just uninstalled them, used driver cleaner to get rid of the remains and I'm using realtek onboard sound now. Going to go and see if it crashes now. May be a while depending on how long it takes to (or not to hopefully) crash.