So, I paid for my order to be delivered on a Saturday, pre-noon. Received nothing. Contact Scan - ignored. Contacted Scan again (twice) on the Monday morning to tell you I want a full refund, including my premium delivery charge. No response both times. Just tried again. No response and no item.
The order is now marked as "signed for" by the courier, this morning!! How exactly could this be signed for when I've been at work all day?? Is this some kind of fraud??
I don't know what's happened to Scan, as they have always been one of the better tech retailers, but this has been awful. They're holding a significant amount of my money, and refuse to answer any method of contact.
I've made FOUR separate attempts to contact Scan customer service to resolve my issues. FOUR.