Hi Scan,

I'm probably going to need to do an RMA as it looks like I've got a hardware component thats failed in someway, it's part of an order I placed from you approx 2 months ago, I don't really want to RMA everything when it's probably going to be one component thats having a problem, but I could use some advice on how to narrow it down and make the info useful for you to allow the RMA process to be easy and smooth and really only RMA what I need to RMA, rather than the whole PC.

I've detailed it all in a thread here http://forums.hexus.net/pc-hardware-...ring-boot.html

if you could provide any advice or guidance on how to get this down to the most likely component or any details that will be useful for you to do a clean RMA process that would be really appreciated.

thanks.