Cancelling an order

[mr_anderson187]

hey guys, i cant see anywhere on your site to cancel an order, from the main page or from 'my account' am i missing it, or can one of you helpfull boffins put me in touch with the right men?

thanks muchly

richard evans

[Lee H]

What you need is the following link ;

http://web6.scan.co.uk/Support/Query.ASP?QueryType=C

This is for the Customer Services dept who can cancel the order for you on Monday when their next in

Hope this helps

[mr_anderson187]

cool thanks, filled it in, hopr they see it before they ship the order

tbh this is the first time ive used this section for my benefit, and IT ROCKS, having you guys on here makes Scan seem almost like a high-street shop, rather than a big company, top show

[DavidM]

Mr A - you can always drop me a PM with the invoice number just to be on the safe side as well

(I think i've enough free messages at the moment! )

[mr_anderson187]

will do soon, i feel bad for caning your ass all those nights at CSS now

[mr_anderson187]

Mr A - you can always drop me a PM with the invoice number just to be on the safe side as well

YGPM - thanks morty

[mr_anderson187]

Ummmmm, got an email saying my order has been dispatched :s

[DavidM]

Hmmm - it's on the collection for monday morning, so I suggest it may be best for you ring customer services very first thing. There is a very slim chance they can stop it.

[mr_anderson187]

Ygpm ......

[DavidM]

Likewise

[mr_anderson187]

Likewise

What he said