Hello, I bought an XFX 7800GT on the 10th of March from you guys and I'm happy to say your service has been top notch.
Although this is not the fault of Scan, I have only been able to enjoy the said card for about 13 days.
The graphics card worked well until the 23rd of march. You'll like to note that NO hardware or software changes were made other than the installation of the Elder Scrolls IV: Oblivion which I must say ran flawlessly for 8 hours flat. Then the next day, out of the blue it fails to run the above named game again for 5 minutes.
I can start playing such a game as FEAR and after between 30 seconds and 2 minutes of playing, textures start to flash and these quickly escalate to fullscale screen corruption which looks like artifacts due to overclocking, a few seconds later and the sound starts to loop and then the game crashes.
If left alone for long enough, either a BSOD pointing at the display driver (nv4_disp.dll) or a windows genral protection error comes up saying the display driver isn't working properly.
Now heres what I've tried to fix this issue...
1). reset to the BIOS default settings.
2). reseating the graphics card.
3). removed non-essential hardware components (like extra hard drives)
4). removed RAM, DIMM by DIMM (I have 2 DIMMs)
5). used various drivers from the ones on the supplied disc through to the very latest drivers (which at this current time are 84.21) I've also cleaned the old driver with driver cleaner
6). most recent motherboard drivers install (6.70)
7). reinstalled windows several (and different versions too)
8). reinstalled the games that crash
All the above "remedies" failed to solve anything.
Games that use some OpenGL extensions like Counter-Strike Source, Doom 3, Call Of Duty 2 etc. do not cause this crash.
Note that there are no overclocked components in my system, the graphics card has only run at factory setting speeds, I have not changed the cooler either.
I can confirm it is NOT a temperature issue as the games crash at inconsistent temperatures (anywhere between 47c and 54c), according to the nVidia drvers the core can withstand heat up to 115c. My cpu runs at about 45c - 52c when running games like oblivion. but counter-strike for example runs at between 44c and 48c with no crash.
I've put a stand alone desk fan so that it blows vast amounts of cold air into my pc and still the same thing at the same temperature.
I don't know what it is and so I've given up as I've wasted several days trying to solve this problem.
Its not a DirectX error or a driver error or even a temperature error and as such I conclude that the card is faulty.
I have also contacted XFX directly and they have also agreed that the graphics card is faulty and have advised me to seek a replacement through the supplier (meaning you guys ).
Hope to hear from you soon.
You may also want to note that its taken me so long to notify Scan as I wanted to make sure the graphics card was faulty and I was also waiting for a response from XFX.