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    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 19-04-2006, 05:21 PM   #1 (permalink)
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    whats up with tech support atm

    ok ive had a querie thing with tesh support going for like over a week now and only got one msg which took 4 days from first starting query i need to sort out the problem with my sd card is it possible to just return it for refund or replacement i need this sorted asap

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    Old 19-04-2006, 05:31 PM   #2 (permalink)
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    From looking at the other threads, they seem to have a backlog to work through from the easter break. You might find all the guys from Scan have gone home by now so I wouldn't be expecting an answer till tomorrow. You might be lucky though

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    Old 19-04-2006, 05:34 PM   #3 (permalink)
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    ok well thanx anyways its just annoying me that i have a 20 quid 1gb sd card staring at me and i cant even use it :@

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    Old 19-04-2006, 05:53 PM   #4 (permalink)
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    guys there was a post by lee saying they were dealing with a backlog... I've got nothing to order atm anyway so it don't affect me
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    Old 20-04-2006, 02:12 AM   #5 (permalink)
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    Thats true, although i put an order in and is due tomorrow (friday)

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    Old 20-04-2006, 08:09 AM   #6 (permalink)
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    TiMeZeRo

    If you need urgent assistance please contact our Returns Team on 0870 755 4747, we are working through a backlog at the moment due to Easter holidays and are working as quick as we can but OLQ responces are going to be delayed.

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