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    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 29-08-2006, 08:12 PM   #1 (permalink)
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    Order help

    Ok i canceled my order on the 26th before anything to do with picking item or dispatching, i called scan and got a conformation e-mail that it was canceled and i would get refund, today i called up scan to check and again it was comfrimed that the order was canceled and i would get a refund, now just now i have got an e-mail telling me sorry for the delay and my order will be shipped soon, I checked the tracker and it says the item's has been picked, How many times do i have to cancel the order i have sent another e-mail trying to find out what's going on and trying to make sure this order never get's sent to me and I get my refund, i was just wondering if anyone here could tell me what is going on?

    Last edited by Blue-dragon; 29-08-2006 at 08:15 PM..
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    Old 30-08-2006, 08:25 AM   #2 (permalink)
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    Please PM me your real name nd Post code and I will look into this for you.

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