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    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 20-09-2006, 11:22 AM   #1 (permalink)
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    Order delays - more info ?

    Hiya,

    Can anyone from Scan give me an update on the availability of these items in my order

    1. Asus P5B Deluxe i965 s775 WiFi
    Estimated Lead Date = 20/09/2006 (shipment delayed by manufacturer)

    2. 512M SAPPHIRE X1900XT TV/DVI
    Estimated Lead Date = 04/05/2006 (shipment delayed by manufacturer)

    3. 320G Seagate SATA2 ST3320620AS
    Estimated Lead Date = 27/09/2006

    Particularly worried about the X1900XT which seems to have been on order a long time (since May?). If its going to be ages I would rather cancel the item.

    Cheers

    Chunks
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    Old 20-09-2006, 02:11 PM   #2 (permalink)
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    All these items showing as 'in stock' on website?
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    Old 20-09-2006, 02:26 PM   #3 (permalink)
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    Please PM me the invoice number and I will look into this for you

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    Old 20-09-2006, 04:28 PM   #4 (permalink)
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    Thank you ChrisP, I have sent the number through
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    Old 21-09-2006, 02:47 PM   #5 (permalink)
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    I can confirm the order has now been picked; the only item we are waiting for is the LN 14778. This is due to be brought over from our other warehouse at 5pm so your order should ship tonight for tomorrow.

    I have spoken to the allocated picker directly and informed him this is urgent and must ship tonight

    Regards
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    Old 21-09-2006, 03:19 PM   #6 (permalink)
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    Originally Posted by ChrisP View Post

    I have spoken to the allocated picker directly and informed him this is urgent and must ship tonight

    Regards
    Thanks very much for your help, great service.

    Chunks
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    Old 21-09-2006, 03:23 PM   #7 (permalink)
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    No problem

    Thank you for your patience

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    Old 22-09-2006, 08:09 AM   #8 (permalink)
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    Chunkers

    I can confirm your order shipped yesterday and will be delivered today

    Regards
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    Old 23-09-2006, 07:09 PM   #9 (permalink)
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    Thanks ChrisP, wife says it arrived yesterday..

    Regards

    Chnks
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