HEXUS.community discussion forums
  • HEXUS
  • HEXUS.tv
  • channel
  • gaming
  • lifestyle
  • trust
  • community
  • ESReality

    • Welcome to the HEXUS.community discussion forums forums.

    You are currently viewing our boards as a guest which gives you limited access to view most discussions and other features. By joining our free community you will have access to post topics, respond to polls and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

    Go Back   HEXUS.community discussion forums > care@HEXUS > SCAN.care@HEXUS
    7900GT started acting up 7900GT started acting up
    Register FAQ Calendar Search Today's Posts Mark Forums Read

    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

    Reply
    Page 1 of 2 1 2 >
     
    		LinkBack Thread Tools
    Old 29-09-2006, 06:45 PM   #1 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    7900GT started acting up
    I have had this for a few months now and it's been fine (minus the fact i havent used the pc in a couple of months due to moving home) and now it's started to put big and i mean big artifacts on screen.

    I took the card out and tried it in another PC with vista removed my 7950gt - put in the 7900gt (my 7900gt was replaced with the 7950 as the other 7900gt i had - had a simular problem) and behold the sidebar and the glass has blue artifacts on!

    I have tried lowering and highering the core and memory speed. Lowering the speed makes everything ok for a couple of minutes and then it starts again.

    I have not been able to play World of Warcraft or Prey since. I know it is a known issue and I would like to as Scan where do I go with this?

    EDIT: Managed to grab an image with my camera - this is using the card on my 2nd pc with vista on and this shows clearly what's happening. this is the sidebar in vista.

    --
    Last edited by TeleFragX; 29-09-2006 at 06:57 PM.. Reason: added image
    TeleFragX is offline   Reply With Quote
    Old 29-09-2006, 07:57 PM   #2 (permalink)
    Seņor [H3XU5] Member
     
    MadduckUK's Avatar
     
    Join Date: May 2006
    Location: St. Annes, Blackpool
    Posts: 9,622
    Thanks: 148
    Thanked 365 Times in 257 Posts
    MadduckUK's system
    absolute and definite hardware problem. RMA! and thats not Risk Management Association.

    seen it before when cards have been overclocked past what there comfortable with. if its happening at stock there are major problems
    MadduckUK is online now   Reply With Quote
    Old 29-09-2006, 11:00 PM   #3 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    It was overclocked at stock. I also sent my other 7900gt back to a local store and got a 7950gt which was cheaper.

    As i said tho, it does it when underclocked.

    I wouldn't want another as - as i have said it happened with another i had. So the question is now what options do i have scan?

    EDIT: Here we go, i grabbed some of WoW (world of warcraft) also...



    --
    Last edited by TeleFragX; 29-09-2006 at 11:07 PM.. Reason: more images
    TeleFragX is offline   Reply With Quote
    Old 30-09-2006, 12:51 AM   #4 (permalink)
    Senior Member
     
    chuckskull's Avatar
     
    Join Date: Apr 2006
    Location: Lonetrek
    Posts: 5,021
    Thanks: 148
    Thanked 69 Times in 55 Posts
    chuckskull's system
    This was quite common with early 7900GT's. I doubt you'll have any problem getting a replacement.
    chuckskull is online now   Reply With Quote
    Old 30-09-2006, 02:17 AM   #5 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    I got mine when they just came out actualy. So funny you should mention it.

    I have an early thread on here with the problem but it seemed to solve itself but now it's back and wont go away.

    Thing is - after returning one already i dont feel confortable with one anymore and I think the only option I will have is a like for like. Also, mine came with a free tomb raider game, the new ones do not.
    --
    TeleFragX is offline   Reply With Quote
    Old 30-09-2006, 05:46 AM   #6 (permalink)
    Senior Member
     
    chuckskull's Avatar
     
    Join Date: Apr 2006
    Location: Lonetrek
    Posts: 5,021
    Thanks: 148
    Thanked 69 Times in 55 Posts
    chuckskull's system
    Well the worst that will happen is you'll get another 7900GT to stick on eBay.
    chuckskull is online now   Reply With Quote
    Old 30-09-2006, 10:23 AM   #7 (permalink)
    laser chasing loonatic
     
    Lee @ SCAN's Avatar
     
    Join Date: Dec 2003
    Location: M28, Manchester
    Posts: 11,270
    Thanks: 123
    Thanked 226 Times in 210 Posts
    Lee @ SCAN's system
    Yeap, speak to returns and get an RMA number as corruption like that usually indications graphical memory issues.

    If you fill in the usual blurb HERE the returns department will be able to assist you accordingly.

    Best Regards,
    Lee
    ----
    Lee @ SCAN is offline   Reply With Quote
    Old 30-09-2006, 11:34 AM   #8 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Thanks Lee, Have done. I'll let you know what they say.

    I forgot an image last night,



    It's causing texture problems - It happens in F.e.a.r., prey and WoW that I have seen.
    --
    Last edited by TeleFragX; 30-09-2006 at 11:40 AM..
    TeleFragX is offline   Reply With Quote
    Old 02-10-2006, 12:47 PM   #9 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Little bump for the first day of the week. Havent heard anything through returns yet
    --
    TeleFragX is offline   Reply With Quote
    Old 03-10-2006, 11:50 AM   #10 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Originally Posted by TeleFragX View Post
    Little bump for the first day of the week. Havent heard anything through returns yet
    Still no email from the RMA department.. Is it busy? I usually get an email within a few hours.
    --
    TeleFragX is offline   Reply With Quote
    Old 04-10-2006, 11:43 AM   #11 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Anyone from scan check on this for me it has been 72 hours since i filed an RMA...

    Small edit: It has fixed itself again!! What is going on should I rma it for a replacement?
    --
    Last edited by TeleFragX; 05-10-2006 at 12:42 AM..
    TeleFragX is offline   Reply With Quote
    Old 05-10-2006, 01:51 PM   #12 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    4 days.. no email from scan - Im disappointed, i usually get an email within hours of an RMA query. Can anyone PLEASE look into this for me.
    --
    TeleFragX is offline   Reply With Quote
    Old 05-10-2006, 02:37 PM   #13 (permalink)
    Scan Chap
     
    DavidM's Avatar
     
    Join Date: Jan 2005
    Posts: 7,370
    Thanks: 223
    Thanked 92 Times in 90 Posts
    If this is concerning your invoice ending "004" - you where replied to on the 3/10 by returns with an RMA number.

    I'll resend it to the address used on your Hexus account.
    Please note - a minimum of 20 *none-spam* Posts is required for the Hexus/Scan Free Carriage offer!

    TodayOnly RSS Feed - TodayOnly - SuperSavers - Daily Bundle - Today Only offer requests
    Having trouble with the Hexus Carriage offer? Click here and HERE
    Finance questions? Click Here - Returns/CS/Shipping Enquiries? Click here
    DavidM is offline   Reply With Quote
    Old 05-10-2006, 07:04 PM   #14 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Ok i have a rma number. So what now.. Box it up and resend it. Is there anything i should know about before sending it.
    --
    TeleFragX is offline   Reply With Quote
    Old 06-10-2006, 04:12 PM   #15 (permalink)
    Senior Member
     
    Join Date: Sep 2006
    Location: London, UK
    Posts: 708
    Thanks: 8
    Thanked 23 Times in 23 Posts
    Barrichello's system
    Originally Posted by TeleFragX View Post
    Thanks Lee, Have done. I'll let you know what they say.

    I forgot an image last night,



    It's causing texture problems - It happens in F.e.a.r., prey and WoW that I have seen.


    ahhh a fellow wow'er - what Realm you on? Aggramar here.
    Barrichello is offline   Reply With Quote
    Old 07-10-2006, 03:36 PM   #16 (permalink)
    Senior Member
     
    Join Date: Dec 2005
    Location: England, UK
    Posts: 452
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Originally Posted by Barrichello View Post
    ahhh a fellow wow'er - what Realm you on? Aggramar here.
    Aerie Peak here. Anyway, seems to be ok on xp now but vista is having a problem. Any suggestions.
    --
    TeleFragX is offline   Reply With Quote
    Reply
    Page 1 of 2 1 2 >

    Breadcrumb
    Go Back