Should I Be Worrying? Eclipse Computers

[bnorth99]

Originally Posted by AndrewJ

We do need to remember not matter what company, we will mainly here negative comments over positive since those who get good service, don't have problems and don't feel the need to share with everyone.

thats a good point, Andrewj, but if you google chillblast, dell, evesham, arbico etc etc you might get the odd bad experience but nowhere near the vast numbers that appear with Eclipse - and they're not a big company !! I think tha must indicate something about Eclipse's performance,

thanks for all your input, and thanks for helping me with DVD writers and ROM's !!
I'd forgotten for a moment what ROMs and writers meant - I'm not a big techie but that was a bad day even for me !! I think I would want a writer ( to back up my files, rather lost faith in PCs recently - probably not a bad thing )

[Ronnie268]

DO NOT BUY FROM THESE PEOPLE.

Customer Service absolutely terrible. Waiting times hugely too long, much longer than published. Unresponsive to phone call or email.

I paid for a computer in Nov 07, arrived 3 weeks later, not 10-14 days. Faulty on arrival - notified them immediately. Collected computer on 3rd Jan, tried to charge for repairs, which I refused. Still waiting for money back 25 Mar 08. They've had my money for more than 4 months and for most of that they've had my computer as well!!

I repeat,
DO NOT BUY FROM THEM.

[oclocker]

Originally Posted by Ronnie268

DO NOT BUY FROM THESE PEOPLE.

Customer Service absolutely terrible. Waiting times hugely too long, much longer than published. Unresponsive to phone call or email.

I paid for a computer in Nov 07, arrived 3 weeks later, not 10-14 days. Faulty on arrival - notified them immediately. Collected computer on 3rd Jan, tried to charge for repairs, which I refused. Still waiting for money back 25 Mar 08. They've had my money for more than 4 months and for most of that they've had my computer as well!!

I repeat,
DO NOT BUY FROM THEM.

small claims court - can be done online & usually dodgy outfitslike eclipse cave in to those that start SCC action. Do it!