OCUK - a joke!

[OilSheikh]

It's now my 2nd time in a row.

I ordered some Stuff, which were showing as 10+ in Stock at the time I placed my order.

Next day, I don't get my stuff. I call OCUK and they say " Sorry, we don't have that anymore" OR " You ordered 4, we have only 1. Would you like only 1 ? "

WTF? Why don't they update their site if they don't have stuff in stock.

[TooNice]

Even the well liked Scan is not immune to this. It's just common when there is a bargain many people jumps on.. and orders multiples of them. Does seem that many e-tailers are not using 'live' stock monitoring.

[UseItNow]

It's everywhere like a plague.

[MadduckUK]

so you had to ring them to find out they weren't going to be delivering your stuff at all? niiiiice

[OilSheikh]

so you had to ring them to find out they weren't going to be delivering your stuff at all? niiiiice

Your point?

apart from my 5th and 6th orders, every order came alright.

[EzyRyder]

I've never had a problem with them but the owners are supposed to be a bit racist ...

[chrisg22]

Your point?

apart from my 5th and 6th orders, every order came alright.

I guess an email would be nice to tell you your order is out of stock... Or am I living in some sort of strange dream where companies actually do they're job?

[OilSheikh]

I guess an email would be nice to tell you your order is out of stock... Or am I living in some sort of strange dream where companies actually do they're job?

Well, these guys din't even send me an e-mail.

[scruffy]

I've never had a problem with them but the owners are supposed to be a bit racist ...

Errm, that's a bit defamatory without any substance isn't it?

[Salazaar]

Didn't they change owners fairly recently anyway, or am I thinking of another similar company?

[Blitzen]

Errm, that's a bit defamatory without any substance isn't it?

Not sure if without substance or not but its definitely not the first time i have heard about it.

It's now my 2nd time in a row.

I ordered some Stuff, which were showing as 10+ in Stock at the time I placed my order.

Next day, I don't get my stuff. I call OCUK and they say " Sorry, we don't have that anymore" OR " You ordered 4, we have only 1. Would you like only 1 ? "

WTF? Why don't they update their site if they don't have stuff in stock.

Dance with the 'devil' and sooner or later you get burned.

[MadduckUK]

Well, these guys din't even send me an e-mail.

and yet you ask me what my point was. are you a schizophrenic?

[peterb]

Errm, that's a bit defamatory without any substance isn't it?

IIRC, there is, or was,. a website with a similar name (which may or may not have been connected with company - I think it was at one point) that had a section where some racists comments were published.

[MadduckUK]

that had a section where some racists comments were published.

yep, its actually pretty common knowledge and has been discussed here on numerous occasions

some of the stuff that has come out of that place would be shocking for a personal blog. but its supposed to be a business and that makes it unbelievable

[burble]

Didn't they change owners fairly recently anyway, or am I thinking of another similar company?

No, new MD but the ownership hasn't changed.

[scruffy]

Just had a quick Google, I stand corrected. Blimey.

I do see most of the offenders in said posts have been suspended or permabanned though. Either way, not nice associations for a business on a public forum. I'm surprised it's up there still given the fact they're tight as a duck's butt with everything else on there.