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    Go Back   HEXUS.community discussion forums > HEXUS.help - buying advice & technical queries > Shopping and retail therapy

    Shopping and retail therapy Retail therapy in cyberspace… if you’re after a bargain, or just looking to spend your hard earned, this place is for you. NOTE: No retailers or employees of stores may list special deals for companies here. This is not a free advertising service! Add RSS Feed You need to be registered to view Bargain Hunt threads

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    Old 28-10-2009, 03:15 PM   #1 (permalink)
    Drop it like it's hot
     
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    Ebuyer replacement policy?

    Hi all,

    I'm shortly to be RMAing my Inno3d 7900GS to Ebuyer - I bought it in 2007, and it has a three year warranty.

    Obviously this card is obsolete now, so I'm wondering what Ebuyer will do? Replace, or refund? If they replace it, will I get an equivalent model in performance/price? Do I get to choose (and maybe pay a bit on top for a more expensive card)?



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    Old 28-10-2009, 03:22 PM   #2 (permalink)
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    Re: Ebuyer replacement policy?

    They may repair it (or get it repaired) or replace it with a white box item. (One that has been repaired and tested to factory standards)

    But the best way to find out is to ask them - they are the only ones to give you a definitive answer.

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    Old 28-10-2009, 03:28 PM   #3 (permalink)
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    Re: Ebuyer replacement policy?

    Didn't cross my mind to ask them when I rang them earlier Oh well

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    Old 28-10-2009, 05:35 PM   #4 (permalink)
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    Re: Ebuyer replacement policy?

    I know of one occasion where they refunded a 9 month old 7600GT to the full amount (£76 or so) and yet they still had stocks of 7600GT for like £35 :S
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    Old 29-10-2009, 12:31 AM   #5 (permalink)
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    Re: Ebuyer replacement policy?

    When i RMA-ed my faulty RAMs they refunded the amount paid as well.
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    Old 29-10-2009, 12:37 AM   #6 (permalink)
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    Re: Ebuyer replacement policy?

    Originally Posted by Howard View Post
    Didn't cross my mind to ask them when I rang them earlier Oh well
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    What can I do??? Is there a number i can ring???

    Last edited by MadduckUK; 29-10-2009 at 01:27 AM..
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    Old 29-10-2009, 12:23 PM   #7 (permalink)
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    Re: Ebuyer replacement policy?

    Originally Posted by Zsev View Post
    When i RMA-ed my faulty RAMs they refunded the amount paid as well.
    +1 on my sat nav which was 11 months old

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