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Thread: Survey: PC repair confidence often outweighs ability

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    Survey: PC repair confidence often outweighs ability

    And insufficient memory is root cause of many PC problems, says memory seller Crucial.
    Read more.

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    Re: Survey: PC repair confidence often outweighs ability

    i noticed an inmporvement in Windows general experine by upgrading from 16 to 32gb cl10 2400mhz ram.

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    Re: Survey: PC repair confidence often outweighs ability

    In a recent survey undertaken by me, all (my) problems could be solved by having money thrown at them (by you).

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    Re: Survey: PC repair confidence often outweighs ability

    However it must be noted that being given a list of sickly-PC symptoms isn't the same as having an ailing computer in front of you. With the machine running, albeit slowly, and the screen on, I think many would have initially dived into the PC's system control panel to see what is installed in the PC
    Indeed. Before I'd be prepared to endorse any slagging off of my fellow diagnosticians, I'd like to know exactly how the problem was presented to them. Did they get told the machine's spec? In this day and age, where multi-gigabyte machines are almost to be assumed, it would be a kind of cheating not to let them know what an under-RAMed machine had in the way of RAM. Mind you, Control Panel wouldn't be my first call. Did the survey's guinea pigs get a screen shot of Task Manager's Processes and Performance pages? Probably not, because the problem would be immediately obvious.

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    Re: Survey: PC repair confidence often outweighs ability

    Funny how a company that sells memory comes to the conclusion that more memory solves everything.

    A lockup as they like to call it (program crash) would be down to hardware/software failure and not lack of ram

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    Re: Survey: PC repair confidence often outweighs ability

    Long as they keep selling me Tactical Tracer RAM, I really don't care what silly biassed spin they put on their marketing twaddle.
    The proof of the product is in the performance... and theirs has pritty pritty lights all over it!!

    But seriously, CBTT RAM is pretty good... or was, at the time I bought it, anyway.

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    Re: Survey: PC repair confidence often outweighs ability

    Quote Originally Posted by keithwalton View Post
    Funny how a company that sells memory comes to the conclusion that more memory solves everything.
    I thought the exact same thing when I saw it!

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    Re: Survey: PC repair confidence often outweighs ability

    Insufficient storage speed is root cause of many PC problems, says SSD maker.
    Lacking the latest & greatest GPU is root cause of many PC problems, says GPU card maker.
    Slow CPU is root cause of many PC problems, says CPU maker.
    Old & slow wireless is root cause of many PC problems, says WiFi router maker.
    Slow internet is root cause of many PC problems, says internet supplier.
    System garbage collected over time is root cause of many PC problems, says System Clean-up Tool software company.
    Virus & worms are the root cause of many PC problems, says Anti-virus & security software company.
    An old OS is the root cause of many PC problems, says OS company.
    Insufficient cooling & power supply are the root cause of many PC problems, says cooling & PSU company.
    etc.....

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    Re: Survey: PC repair confidence often outweighs ability

    I'd love to have seen the original survey. Sounds rather stupid and misleading. "Lockups", without further description, aren't a symptom of low memory.

    And really, trying to analyse a problem presented as text is like a support person getting a description of a PC problem from a clueless consumer. If you can't at the very least ask questions, then your ability to diagnose the problem is very limited.

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    Re: Survey: PC repair confidence often outweighs ability

    Actually "lock ups" can easily be caused by low memory conditions - although this is much less likely to happen from Vista onwards. Back in the days of 98 and XP this sort of problem was all too common. Try running Windows XP on a machine with 64MB of ram (it can be done) and you can easily get lockups.

    Still it doesnt detract from the uselessness and bias of this "survey". 15 years ago memory was indeed the number 1 cause of issues - it was the first thing to check whenever you had a slow machine or crashes. These days it's less common in my experience - more likely to be video card or disk related. Anyhow this survey is a case in point of how statistics can say whatever you want

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    Re: Survey: PC repair confidence often outweighs ability

    Quote Originally Posted by keithwalton View Post
    A lockup as they like to call it (program crash) would be down to hardware/software failure and not lack of ram
    I thought by lock up they were talking about those momentary freezes that occur when the PC is passing data to free up RAM.

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    Re: Survey: PC repair confidence often outweighs ability

    Quote Originally Posted by keithwalton View Post
    Funny how a company that sells memory comes to the conclusion that more memory solves everything.

    A lockup as they like to call it (program crash) would be down to hardware/software failure and not lack of ram
    Exactly. They can surely see how credible this actually looks coming from a memory manufacturer? Wonder how much money they spent on their super-scientific study.

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    Re: Survey: PC repair confidence often outweighs ability

    I think this is a synical survey/report intended to get people without the ability to take a few seconds to open task manager and check the ram usage history to go out and buy more RAM as a knee-jerk reaction to finding similar symptoms in their machines. The wrong answers people have given seem fair enough to me on the assumption they don't see anything from task manager for diagnosing the problem...

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    Re: Survey: PC repair confidence often outweighs ability

    Quote Originally Posted by KeyboardDemon View Post
    I thought by lock up they were talking about those momentary freezes that occur when the PC is passing data to free up RAM.
    You mean the machine going into violent swap? If they mentioned that the hard disk light was solidly lit then it could be a clear & easy diagnosis, but without the original questions we just can't know.

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    Re: Survey: PC repair confidence often outweighs ability

    Working in a computer shop, you should see the look of people when I say a memory upgrade can solve this, and I give them the price plus fitting. Once they get the price I have lost them they aren't willing to pay for the memory and fitting, they would just prefer to get a system reinstall. This means the problem is still their and will probably crop up again in a few month.

    Most of the time it's what the customer wants over the actual solution. 9 times out of 10 they will go for the cheapest option over the best option. Which is why even the most basic new builds I do start at 8gb or ram.

    I find though that 90% of problems are actually malware and no amount of memory will stop that. You would be surprised at how much crappy malware can slow a system and cause instability. I call this article BS as it seems this time they are trying to get you to buy more ram from them.

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    Re: Survey: PC repair confidence often outweighs ability

    Quote Originally Posted by xslavic View Post
    i noticed an inmporvement in Windows general experine by upgrading from 16 to 32gb cl10 2400mhz ram.
    I hope it was crucial ram or you won't see the full benefit.
    "Reality is what it is, not what you want it to be." Frank Zappa. ----------- "The invisible and the non-existent look very much alike." Huang Po.----------- "A drowsy line of wasted time bathes my open mind", - Ride.

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