Flash Voyager GT 4GB & Vista

[madman045]

We have the 4GB FV GT, which works fine on any XP PC/Laptop, however it will not install in Vista

Version we have is Vista Business 32bit

We have tried it on a Vista PC onsite at our clients, as it belongs to them and on my Dell D630

Vista fails to install the drive

Do you have a fix/driver for this as more and more are starting to get vista?

Thanks

Andy

[Yellowbeard]

I have not seen this issue at all. So far, all of our drives work well with Vista. Is there any specific error message that you get?

[madman045]

It appears to be the first time the driver is connected to the pc, vista says it failed to load the storage device and it has code 10 in device manager.

But after putting in my existing pen drive and then removing it an putting in the GT, its now recognized.

So it seem's vista is unable to load the driver for this perticular pen drive first time round.

Only usb stick we have ever had the problem with mind you.

Thanks for coming back to me.

Andy

[Yellowbeard]

That is VERY odd as there is no special driver for USB 2.0 devices and no special driver needed for our drives. The support is built into the OS. It may be some sort of Vista bug.

[kimandsally]

This has also happened on the 2 Voyager GT flash drives I have, in all I have 4 PC's and all on Vista each time I inserted the Voyager for the first time I got an error then on the second time no error reported and worked every time, I've had to format the PC's a couple of times and it does it everytime repeatable, the strange thing is I have 2 other makes of flash drive and it doesn't do it with those.
I much prefere the Voyager GT to any of the other flash drives because the speed is in another league, I don't look at it as a fault rather just something that has to be inseted twice no big deal to me for the better performance the GT gives.