It's been a month of "swallow my pride" for me really. I started off by deciding to plump for a Nexus 5 as my next phone (after years of anti-android rhetoric ), and this weekend I picked up a Surface RT now that its finally close to a reasonable price (£300 with the touch cover).
tl;dr? 8.1 makes surface viable as a tablet, but things like lack of full IPSec VPN support screw it up for Microsoft. So close - and worth a £300 buy - but not perfect.
I think I finally get the point of it. In the past I have always considered RT to be a bit of a waste of space..a product that didn't really fit to any category. The store was devoid of useful/fun apps to pass the time with (something Apple/Google have in droves), office was very half hearted and missed it's killer app (outlook), cloud integration was very poor, Metro ("Modern UI") was ugly and a real PITA to work with, and Bing! appeared threaded through the whole OS. Oh and did I mention the lack of apps?
Now 12 months on, I have purchased my own and I can really start to see it fitting in to my life as a full on laptop replacement. I have set myself a challenge of not using my Mac Air for a whole month, and if I can do it...I will sell it and stick with Surface RT. Sounds weird for me to type. So whats changed and why do I think it's now a sensible proposition?
Firstly the price has plummeted. I still don't believe RT is worth the £580 that they were originally asking for it (£499+the cover), but at £300? It's close to impulse buy territory, and finally competitive against the others out there. The Surface 2 is still overpriced but not as much, and imo doesn't offer any significant advantages. Anyway digressing...the price drop is huge and makes it a serious contender.
Office support - finally Microsoft have released outlook, and it's good, *really* good. I've actually used my RT at work for most of the morning rather than my proper work laptop, as like most Monday mornings I am just doing email...syncs up perfectly with Exchange (using the web proxy due to poor VPN support..but we'll get to that). Excel/Word are just the same as their x86 counterparts - it all just works. Don't know how else to put it really other than its really nice and actually useful Just a shame we're having to fork out extra for a commercial licence..but thats not a direct cost to me..
Cloud Integration - Skydrive has had an overhaul and is now integrated into RT. Makes such a difference..i've setup some plugins on my main laptop to auto-sync some folders, and just open them direct from skydrive on the RT. Dare I say it this seems to work even better than iCloud or dropbox, especially given the deep integration in to office. This makes it usable as a device to just pick up and carry to a meeting room - all your files are still available.
App support/ModernUI - still appauling - yes there may be a lot there, but still only 125k or so, and finding apps to "waste time" with (candy crush/deer hunter/pool sharks etc) is still really tough - I don't like the way Windows Store works, its just not as intutitive as the App Store. Metro still sucks although i've learnt to live with it on Windows 8, so its not a big jump to get to RT. It does flow well enougn, I just hate the kiddie/unfinished looks and the general layouts/tile concept. Thats probably a personal thing though.
That sounds like a criticism - and it is - but it also shows up a key mindset requirement: The lack of apps doesn't matter. It really doesn't - I am using this RT for work/productivity and as a laptop replacement..that means Email, Word/Excel, web browsing, RDP and Video. I don't need/want it for games/apps to waste time - I have my iPad mini for that.
We'll see how I get on with it - I still don't think there is really a place for the surface RT as someone's only device..the lack of apps is just too much of an issue in that situation - but for those of us who want a more productivity focussed pure companion device? £300 isn't a lot to ask.
My biggest problem with it so far though? Microsoft have *still* neglected to include proper VPN support (something that Apple/Google have had for a long time). Windows 8.1 was supposed to give us IPsec support and it sort of does - but they "forgot" to include support for group based authentication..which is the default and most widely used configuration for Cisco IPsec. This currently makes my RT useless for connecting to any servers at my work (oh and due to sanboxing, you cannot and will never be able to get a 3rd party client, or enable SSH tunneling). I am lucky we recently upgraded to exchange 2010 so I can use outlook anywhere to get around that for email, but currently my only option is to wait for the new "Desktop Jailbreak" to appear for 8.1 so I can setup putty and tunneling..imo this is a huge mistake from Microsoft - the RT has so much more potential as a business device now that 8.1 has solved many imperfections..if they had proper VPN support (ok, and MS project..but you can't have it all) then I'd have no problem recommending one to any IT professional.