N299 1000Mbit speed issues & Drive Spindown (#LMY-14042-345)

[steele]

I am like everyone else dissappointed by the performance but the spindown or lack of is the real killer for me! Very much in 2 minds with what to do at the mo as it is technically working ok now. Will there be a spindown function added, if so I would keep hold of the unit.

EDIT

The unit will not connect now!! Cant access web GUI as it just says log in timed out everytime I login AND try to connect by smb nothing, try to connect by afp and says can't connect due to read write error on disk. Like I said above its being ok for about 2 weeks of limited use but as soon as I try and use it for a couple of days in a row it flakes out on me. Going to return this piece of crap for sure now!!

Steele

[dave852]

Well Scan flat out refused to refund me for the N299 as I returned it without a box. So would there be anyway of closing this topic and cleansing the internet of everything slagging it off so i stand a chance of getting something for it on ebay?

I LOVE the N299, it really did improve my life. I got a new HOT girlfriend, a new job paying more money than I could dream of and now people just give me things for free! Hell, i even found the secret function that makes it suck my c*ck. You wouldn't believe how much better my life has got since I bought the Thecus N299.

Wish me luck.

[racerx]

Did I miss a firmware update?? Wish I hadn't returned mine now!!!

Originally Posted by dave852

Well Scan flat out refused to refund me for the N299 as I returned it without a box. So would there be anyway of closing this topic and cleansing the internet of everything slagging it off so i stand a chance of getting something for it on ebay?

I LOVE the N299, it really did improve my life. I got a new HOT girlfriend, a new job paying more money than I could dream of and now people just give me things for free! Hell, i even found the secret function that makes it suck my c*ck. You wouldn't believe how much better my life has got since I bought the Thecus N299.

Wish me luck.

[Methanoid]

Guys, this kind of language isnt necessary on a PUBLIC forum. Sure, it's **** but graphic imagery about how "good" it is isn't appropriate. Hell, my KIDS read here....

Edit it out!

[AdamZ]

Originally Posted by Methanoid

Guys, this kind of language isnt necessary on a PUBLIC forum. Sure, it's **** but graphic imagery about how "good" it is isn't appropriate. Hell, my KIDS read here....

Edit it out!

Agreed it is not necessary. Personally I have a few points to make on this thread:

1. The power button "accidental" is non-intutive. Now I know that I can live with it.
2. Spin down is important on a consumer device as whilst disk reliability is good I do wish to avoid coming near to the MTBF

But most importantly the device needs to kept in context with its price. It is only 100GBP, a QNAP equivalent is £230 and the next nearest reasonable transfer performance is the Zyxel NSA-220 at around £160. A Synology is approx £210. The only other device within the price range is the Icybox NAS4220 which is a lot larger.

My only wish would be that Thecus drop Mediabolics and provide Twonky instead. Mediabolics just does not compare...

[Methanoid]

err Linkstation Live £99.99 with 250gb drive... free delivery... does everything including downloading from usenet and torrents and serves my AV needs. AWESOME

Boring details on the Blog below in sig!

[AdamZ]

Methanoid,
Sorry I should have indicated a device which allows RAID and has two disk capability selectable with size selectable by the user.

Yeah, the Buffalo is a nice device though support in the UK is no existant and firmware upgrades etc are infrequent.

For the extra money for a QNAP etc. you get Telnet and Module Management. Not sure that is really worth the extra £100.

[jimbok11]

so i'm assuming the spindown issue will never be resolved...?

[dave852]

Hmm, I think you confuse Megabit and MegaByte.

Don't expect the same performance with a 400$ product with a 200$ one .

I think you confuse me with some1 of your mental capacity.

[lewinb]

Originally Posted by Thecus - Yvon

Dear Sir,

1. Due to N299 CPU performance limitation, thus N299 network performance can’t same with N2100 or other high performance model, if need higher performance model we would recommend for N2100 is a good choose, on theory N299 performance about 40~70% from N2100 and following media review for your reference:

[Links deleted in quote]

2. N299 doesn’t support spin down fucntion, only N2100 support this function.

Yvon.

I think you're missing the point. Either model is DISMALLY slow, based on what is advertised. Even with properly configured gigabit ethernet, the n2100 with the "new, faster" firmware barely breaks over the limit for 100mb ethernet, especially for large files. The speed tests from the smallnetbuilder link you provided bears this out. In fact, for large files, the performance dips BELOW the 12.5 Mbyte limit, even on GB ethernet... GB ethernet is supposed to have a maximum throughput of 125 Mbytes per second!!!! This is according the to info at the link you provided! Please accept my apologies if I am misinterpreting the results, but I don't think I am.

The point is, that even under optimal conditions, the n2100 (and clearly the n299 also) are providing ridiculously substandard speeds for GB ethernet, and it is VERY misleading to advertise them as "gigabit ethernet" when they only attain (top) transfer speeds at or around the maximum for 100MB ethernet. When you advertise that they have "gigabit ethernet", that creates certain expectations on the customers part. Namely, that it will actually PERFORM at these speeds.

On the other hand, having owned an n2100 for nearly two years, I am pleased with the wide range of modules that are available for it (many apparently user-created, I should add). And I should also note that the pathetic speeds are my sole disappointment with the unit.

[PeterG]

Originally Posted by steele

Will there be a spindown function added, if so I would keep hold of the unit.

Just to clear things up here too: Thecus is not only simply not willing to provide the advertised spindown feature but has actively deceived their customers in advertising the feature:
In the meantime I have asked for implementation of the spindown feature which had been advertised by Thecus and my dealer. The dealer asked Thecus and they told they had never planned to provide a spindown for the N299 which is reserved for the more expensive models. They also said the N299 would have to be developed from the ground for implementation of spindown because of memory limitations etc. What a bull**** and of course Thecus knows better.
We already have professional NAS running exceeding the abilties of any Thecus model (the N299 was only planned for use at my home office) and I am going to ensure that no Thecus product will ever come near to us or anyone I can speak to.
Any proposals for another similar device which keeps its promises (QNAP, Synology, what else)?

Bye
Peter

[madmikey]

THECUS... Just implement the spindown... This would considerably reduce the amount of units returned to you.

Also it would prevent legal action against you (from Australian consumer protection) for false advertising...

Yes I am in consultation with consumer protection and fair trading at the moment to see where we go with this.

[PeterG]

Hi,
interesting. Unfortunately our law makes it difficult to impossible for the single customer to take legal action against false advertising. But I am on my way to take action against my dealer which did the same (believing the info from Thecus I assume) and I think he should be able to take action against Thecus then.

Regards
Peter

[PeterG]

Hi,
interesting enough a look into the source of firmware 1.00.28 shows that hdparm is already included. There should be no problem to send something like "hdparm -s ...." to the harddisks (I could do it manually if I had access to the box by telnet...). And obviously all excuses of Thecus about not being able to add spindown due to missing memory, cpu power etc. are simple ... no, I will not use the word I have in mind.

Regards
Peter