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    Thecus.care@HEXUS Founded in 2004, Thecus brings decades of R&D expertise, sales channel development, and a strong customer focus to deliver high-quality products that meet the storage needs of individuals and large organizations alike.

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    Old 26-04-2008, 07:57 AM   #1 (permalink)
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    Smile N299 Firmware 1.00.30 BETA2

    Has anyone tried this yet?

    1. Would it fix the USB limitations?
    2. Would it fix HDD spin down?

    Cheers,
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    Old 28-04-2008, 10:19 AM   #2 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Daer Sir,

    V1.00.30 BETA2 fix the WEB DISK path issue, if publish N299 on Internet via port forward 80 from NAT/ROUTE.

    Yvon.

    Official Thecus Support Representative
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    Old 28-04-2008, 10:59 AM   #3 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Yvon - just to clarify so that people stop asking - Will Thecus ever release a Firmware update that fixes drive spindown and USB limitations?

    thanks!
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    Old 29-04-2008, 11:13 AM   #4 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Dear Sir,

    N299 doesn't support SPIN DOWN fucntion, only N2100 or above model supported this fucntion.
    And also woudl you please provide some information about the USB limitation?

    Yvon

    Official Thecus Support Representative
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    Old 29-04-2008, 11:20 AM   #5 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    USB limitations = there are three ports and only two can be used !
    This can be fixed by re-writing the firmware.

    Cheers,
    Tom
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    Old 29-04-2008, 11:43 AM   #6 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Dear Sir,

    N299 hardware support 2 USB port only, due to the cost of single USB connector almost same with dual USB connector, thus why we using 2 USB connector on N299 back panel as a spare connector, it is same with N2050 too.

    Yvon.

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    Old 30-04-2008, 05:55 AM   #7 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Hi,

    Perfect!! WEB DISK path issue solved. It works fine from the internet to access the datas at home
    via HTTPS.

    thank you Thecus
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    Old 28-05-2008, 09:30 AM   #8 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    hi to alll.....
    were is possible to download the 1.00.30 beta2 firmware.?
    currently i use the 1.00.26....and i have the same problem to access the disk from the web.
    and also some problem with spooler file greater of 2mB for printer....

    thank's a lot

    roberto
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    Old 28-05-2008, 10:22 AM   #9 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Dear Sir,

    Following link for your reference:
    http://www.thecus.com/Downloads/beta...00.30beta2.bin


    Yvon.

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    Old 28-05-2008, 11:28 AM   #10 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    hi...and thank's Yvon
    i see that also a 31 beta....in the directory...
    is possible to know the difference.....

    also about the new firmware, how happen at the data that are on my 2 wd500gb disk...?

    thank's again

    roberto
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    Old 29-05-2008, 09:18 AM   #11 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Dear Sir,

    The V1.00.31beta for special environmet for some user, thus we won't recommend download this.
    This firmware won't erase data on the HDD, just fix some issue as like web disk path from Internet.

    Yvon

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    Old 29-05-2008, 11:52 AM   #12 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    thank's Yvon...
    ok so no problem with my data from 1.00.26 to 1.00.30...
    thank's again.

    roberto
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    Old 15-06-2008, 11:45 AM   #13 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Originally Posted by Thecus - Yvon View Post
    N299 doesn't support SPIN DOWN fucntion, only N2100 or above model supported this fucntion.
    I don't think this is a reasonable answer. We already know that the N299 does not support spin down which of course can be expected from any such device, even for energy reasons. The question almost any owner of a N299 has is WHEN you will at least add this function not IF, as it is a simple question of adding this to the firmware; any harddisk usable in the N299 supports spin down and just needs a simple command sent to do so. I have no understanding why this little problem has not been solved long ago and strictly ask you to do so.

    Regards

    Peter
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    Old 15-06-2008, 11:53 AM   #14 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Originally Posted by PeterG View Post
    I don't think this is a reasonable answer. We already know that the N299 does not support spin down which of course can be expected from any such device, even for energy reasons. The question almost any owner of a N299 has is WHEN you will at least add this function not IF, as it is a simple question of adding this to the firmware; any harddisk usable in the N299 supports spin down and just needs a simple command sent to do so. I have no understanding why this little problem has not been solved long ago and strictly ask you to do so.

    Regards

    Peter
    I agree 100%, can't be that hard to do !

    Rgds

    Tom
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    Old 16-06-2008, 09:40 AM   #15 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Originally Posted by PeterG View Post
    I don't think this is a reasonable answer. We already know that the N299 does not support spin down which of course can be expected from any such device, even for energy reasons. The question almost any owner of a N299 has is WHEN you will at least add this function not IF, as it is a simple question of adding this to the firmware; any harddisk usable in the N299 supports spin down and just needs a simple command sent to do so. I have no understanding why this little problem has not been solved long ago and strictly ask you to do so.

    Regards

    Peter

    Hi Peter, Just for my personal knowledge (and anyone else that may be interested), when you refer to the HDD spin down I know a lot about computers, but not so much on the intimate workings of such, is it strictly a matter of a command being sent to the HDD and the HDD or is there more involved such as something to do with the drive controllers as well as the HDD?

    thanks
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    Old 23-06-2008, 06:25 AM   #16 (permalink)
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    Re: N299 Firmware 1.00.30 BETA2

    Hi,
    I am no expert in HDD technics but having access to the OS it would be easy to sent the disks to sleep with something like "hdparm -S60 /dev/sda". There should be no problem implementing something like this or better by a firmware upgrade. Now I can only think Thecus simply refuses to do so for reasons unknown to me. What is even more inacceptable as Thecus itself is advertising the N299 as being able to send the disks into standby. Just a quote from the European Thecus website (http://www.thecus.eu/de/135/):
    "Bei längerem Nichtgebrauch werden die Platten in den Standby Modus versetzt. Das spart Strom und erhöht die Lebensdauer." Translated this says: If not used for a longer time the harddisks are sent to standby mode which saves energy and will provide longer lifetime. Advertising and reality are totally different once again.

    Regards
    Peter
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