N5200BR-Pro won't shutdown

[xynyx]

My N5200-Pro won't shutdown anymore. After succesfully powering down it automatically starts powering up

Firmware: 2.00.0.8
WOL: on
Installed module: INFO

Firmware 2.00.0.4 shutdown went OK.

Anybody else encountered is problem?

[xynyx]

Nobody???

[Thecus - Yvon]

Dear Sir,

Does this power down via power button or web interface?
what the firmware version or please update to latest V2.00.08 and try.

[N5200/N5200PRO]
Latest firmware: v2.00.08
Release note:
Upgrade procedure:
Download link:
FAQ:

Yvon.

[xynyx]

Dear Yvon,

I already have 2.00.0.8. Both ways of shutdown, web/button, result in a power down procedure folowed by a start-up.

[Thecus - Yvon]

Dear Sir,

If possible, would you please disable the WOL function and try?

Yvon.

[xynyx]

Dear Yvon,

Thanks for replying.

First of all i wanted to test if the unit still wouldn't power down. So,

Via the web Shutdown procedure i powered the unit down......forever
It's completely dead.... Tried everything to power it up again (no disks, replace battery (CR1220) with a new one), but to no afail. Unit is dead.

????? RMA looks like the solution. Looks like de powerunit has broken down.

XynyX

[Thecus - Yvon]

Dear Sir,

If with HDDs and system can't booting up any more, seem we need a RMA service to verify possible hardware dmaged, thus please contact with your Thecus reseller for RMA service directly.

[Thecus - Yvon]

Dear Sir,

If N5200 can't booting up without HDDs, please contact with your Thecus reseller for RMA service directly.

[xynyx]

Dear Yvon,

Unit has been repaired. Power supply unit was dead. New unit and everything works fine!

Thank you for your help!

xynyx