Cannot enable Jumbo Frames

[darrens]

I purchased a Thecus N5200BR pro and Everything so far has been fine including setup of a 4 disk RAID 5 array. But when i go to the WAN page (or the LAN page for that matter) i cannot enable Jumbo frame support. The option is greyed out. I am currently running firmware 2.00.08 and both the N5200 and my desktop are connected via a Netgear GS605 gigabit switch.

I have even tried using the built in 4 port switch and the WAN/LAN exchange support.

Any idea why it is not working? i see all kinds of posts on this site talking about jumbo frame support and size and such so i know that the system is capable of it.

Thank you

[GoNz0]

typical, theres no answer

i have the same issue and would like a reply from thecus.

[Thecus - Yvon]

Dear Sir,

Please update latest version firmware V2.00.14 to fix this issue:

http://www.thecus.com/dl.php

[GoNz0]

im already on that version Yvon

[GoNz0]

hello?

[blackroush]

I am with ya. I have 2.00.14 and my Jumbo frames is disabled

[darrens]

I have emailed a tech support at Thecus about this problem and the answer i got back is that the current version does not support jumbo frames on the model that i purchased. Look for the next major update 2.01.xx to re-enable jumbo frame support.

Now when that major update is going to happen i have no idea for now i am not too upset. The box is working great and the speeds i am getting are good. (20 - 30 MBs)

That doesn't mean i have stopped checking the update site every couple of days.

[GoNz0]

so 1st yvon tells me to update to the latest firmware, then you tell me it doesnt support it.

wtf ?

[blackroush]

I have a N5200B PRO and FW version 2.00.14 doesn't work. It used to work on 2.00.08, but not anymore.

[GoNz0]

well it seems here if anyone else replys to a thread thecus dont answer any more so i will create a new thread.

yvon was on this morning and didnt answer.

[Thecus - Yvon]

Dear Sir,

If it is V2.00.14 already, but still without the Jumbo Frames, please sumit a ticket from http://esupport.thecus.com for us access to check your system directly.

[GoNz0]

done it just now.

[peterfu]

Just for Info.
I have a non Pro N5200 (the version with only 2 network ports) and Jumbo Frames in FW 2.00.14 are still supported - at least from the GUI.
br
Peter

[GoNz0]

mines the BR, sent the conf.bin now

[GoNz0]

i have been told this issue is only with the BR version, and am now waiting for a beta firmware. the next release is going to be the end of january and they are prepared to let me loose with the beta until a final is released.

[db5200]

i have been told this issue is only with the BR version, and am now waiting for a beta firmware. the next release is going to be the end of january and they are prepared to let me loose with the beta until a final is released.

you can manually enable jumbo frames if you SSH to the box and use ifconfig to set the MTU.