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Thecus.care@HEXUS  Founded in 2004, Thecus brings decades of R&D expertise, sales channel development, and a strong customer focus to deliver high-quality products that meet the storage needs of individuals and large organizations alike. |
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18-12-2008, 05:24 PM
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#1 (permalink) |
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Registered+
Join Date: Nov 2008
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Official Thecus forum activation...
I have joined the official Thecus forum (even though I see more traffic here), but I am unable to activate my account because the email link has expired by the time I get it. I have tried emailing support there, but no reply - So I'm trying here. Others are having this problem too.
Can the link expiry be made longer on the Thecus fourm please? |
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19-12-2008, 02:27 AM
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#3 (permalink) |
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Registered+
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Re: Official Thecus forum activation...
How does this help me? Should I contact Thecus support? Or is it possible you can tell your forum webmaster to increase the activation time on the email?
 btw, your link was wrong - You sent me to a fake search site... |
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19-12-2008, 02:40 AM
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#4 (permalink) |
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Thecus Staff
Join Date: Apr 2007
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Re: Official Thecus forum activation...
Daer Sir,
Sorry for spelling issue and corrected http://esupport.THECUS.com The esupport.thecus.com from Thecus headquarters directly, and provide soem useful FAQ/KNOWLEDGE and download for user, also included with technical staff to reply your question.
Official Thecus Support Representative
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23-12-2008, 02:54 AM
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#5 (permalink) |
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Registered+
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Re: Official Thecus forum activation...
Okay, I've emailed support via the website - and I think the person has misunderstood me. I want access to the thecusforum.eu, not the esupport.thecus.com site.
Sigh... |
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23-12-2008, 08:14 AM
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#6 (permalink) |
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Thecus Staff
Join Date: Apr 2007
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Re: Official Thecus forum activation...
Dear Sir,
We forward your esupport ticket to Thecus EU alrady, and they should contact with you in the short time.
Official Thecus Support Representative
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23-12-2008, 09:47 AM
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#7 (permalink) |
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Does he need a reason?
Join Date: Aug 2005
Location: Aberdeen
Posts: 14,874
Thanks: 268
Thanked 522 Times in 432 Posts
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Re: Official Thecus forum activation...
I don't believe http://thecusforum.eu or http://thecususergroup.proboards106.com are actually controlled by Thecus.
As far as I know they are actually indipendant boards. Could be wrong though. |
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23-12-2008, 06:29 PM
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#8 (permalink) |
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Senior Member
Join Date: Jun 2007
Location: Austra
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Re: Official Thecus forum activation...
thecusforum.eu is the official european board operated by Thecus Europe based in Germany, however not visited very much from thecus staff
thecususer is a user board, independant from thecus br Peter |
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23-12-2008, 06:44 PM
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#9 (permalink) |
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Does he need a reason?
Join Date: Aug 2005
Location: Aberdeen
Posts: 14,874
Thanks: 268
Thanked 522 Times in 432 Posts
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Re: Official Thecus forum activation...
Thanks for clearing that up Peter. I don't visit thecusforum often, but I'd not noticed any real Thecus presence so assumed it was independent.
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23-12-2008, 06:47 PM
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#10 (permalink) |
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Senior Member
Join Date: Jun 2007
Location: Austra
Posts: 354
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Thanked 13 Times in 13 Posts
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Re: Official Thecus forum activation...
Originally Posted by Funkstar
Fortunatly Yvon is active here - seems the only direct connection to Thecus.
br Peter |
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