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Thread: N5200pro, Continuous Tone, Help!!! its driving us mad

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    • Technoprint's system
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    N5200pro, Continuous Tone, Help!!! its driving us mad

    Hi, I came into work this morning to the sound of a high (ish) pitch tone, and found it to be my N5200pro, I shut it down and gave it a clean in case it was the fan, and booted back up. During the booting, it is quiet, but when it initialises the services it then starts again with a continuous tone.

    Any ideas, it seems to work fine, and there are no errors etc.

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    • Technoprint's system
      • CPU:
      • Intel Core 2 Duo 2.8Ghz
      • Memory:
      • 4GB Ram
      • Storage:
      • 500GB HDD & Thecus 5200Pro RAID5 with 500GB Available
      • Graphics card(s):
      • ATI Radeon HD2600 256MB
      • Case:
      • iMac 24"
      • Monitor(s):
      • Built in HD 24"

    Re: N5200pro, Continuous Tone, Help!!! its driving us mad

    Heres a bit more info, I noticed it came up with Degraded on the front panel, so checked the log:

    2009/06/27 07:04:00 N5200 : [Disk sda] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/27 07:04:00 N5200 : [Disk sdb] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/27 07:04:00 N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 ]
    2009/06/27 07:04:00 N5200 : mdadm: /dev/md1 has been started with 2 drives (out of 3).
    2009/06/27 07:04:00 N5200 : [Disk sda] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/27 07:04:00 N5200 : [Disk sdb] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/27 07:04:00 N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 ]
    2009/06/27 07:04:00 N5200 : mdadm: /dev/md1 has been started with 2 drives (out of 3).
    2009/06/27 07:04:05 N5200 : N5200 boot
    2009/06/28 03:00:03 N5200 : [ Quota ] Folder [ MAC_BACKUPS ] add to Quota Management.
    2009/06/29 03:00:03 N5200 : [ Quota ] Folder [ MAC_BACKUPS ] add to Quota Management.
    2009/06/29 08:36:59 N5200 : [Disk sda] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:36:59 N5200 : [Disk sdb] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:36:59 N5200 : [Disk sdc] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:36:59 N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 /dev/sdc2 ]
    2009/06/29 08:36:59 N5200 : mdadm: /dev/md1 has been started with 2 drives (out of 3).
    2009/06/29 08:37:04 N5200 : N5200 boot
    2009/06/29 08:38:59 N5200 : User admin logged in from 192.168.16.41
    2009/06/29 08:56:07 N5200 : [Disk sda] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : [Disk sdb] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : [Disk sdc] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 /dev/sdc2 ]
    2009/06/29 08:56:07 N5200 : mdadm: /dev/md1 has been started with 2 drives (out of 3).
    2009/06/29 08:56:07 N5200 : [Disk sda] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : [Disk sdb] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : [Disk sdc] UUID[raid5;8f34dd4c:389cf8c2:20550d44:a828ba47;Mon Apr 14 20:21:54 2008]
    2009/06/29 08:56:07 N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 /dev/sdc2 ]
    2009/06/29 08:56:07 N5200 : mdadm: /dev/md1 has been started with 2 drives (out of 3).
    2009/06/29 08:56:11 N5200 : N5200 boot
    2009/06/29 09:06:31 N5200 : User admin logged in from 192.168.16.41

    Also checked the discs:
    Tray Number 1
    Model HD321KJ
    Power On Hours 10371 Hours
    Temperature Celsius 37
    Reallocated Sector Count 0
    Current Pending Sector 0
    Raw Read Error Rate 0
    Seek Error Rate 0
    Hardware ECC Recovered 2469435

    Tray Number 2
    Model HD321KJ
    Power On Hours 10419 Hours
    Temperature Celsius 39
    Reallocated Sector Count 0
    Current Pending Sector 0
    Raw Read Error Rate 0
    Seek Error Rate 0
    Hardware ECC Recovered 1125252

    Tray Number 3
    Model HD321KJ
    Power On Hours 10420 Hours
    Temperature Celsius 37
    Reallocated Sector Count 0
    Current Pending Sector 0
    Raw Read Error Rate 0
    Seek Error Rate 0
    Hardware ECC Recovered 915750

    I'm not very experience when it gets this far, but I take it the log is telling me one of the drives is down, but they all say status is OK.

    Any help would be greatly appreciated

  3. #3
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    Re: N5200pro, Continuous Tone, Help!!! its driving us mad

    Dear Technoprint,

    Please go to our Esupport and submit a ticket and also provid us with your config.bin for our tech support team to assist with your problem.

    You can download your config bin under System-ConfigMgnt-download

    _____________________________

    Official Thecus Support Representative

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    Re: N5200pro, Continuous Tone, Help!!! its driving us mad

    Have You tried to switch of the audit alarm?
    br
    Peter

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