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    Thecus.care@HEXUS Founded in 2004, Thecus brings decades of R&D expertise, sales channel development, and a strong customer focus to deliver high-quality products that meet the storage needs of individuals and large organizations alike.

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    Old 25-06-2009, 10:13 AM   #1 (permalink)
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    N0204 issue

    Hey guys,

    I just bought a N0204. Looks extremly mini size. and it dose!!
    But....i can detect it on my Windows XP system., why my sista can not detect it on her Windows XP?

    For me, this machine working perfectly , low noise, no temp problem, speed is better than I expected.....but why I can use it perfectly, but others can not?

    any one get the same problem?
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    Old 26-06-2009, 03:06 AM   #2 (permalink)
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    Re: N0204 issue

    Dear CHIUWIN,

    Please check if your computer and your N0204 are on the Same IP segement and
    try again.

    You can also try connect with N0204 via Setup Wizard. Please check the CD included in the package.
    _____________________________

    Official Thecus Support Representative
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    Old 26-06-2009, 03:55 AM   #3 (permalink)
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    Re: N0204 issue

    Of course we tried the setup wizard already.
    That is getting me annoied .

    on my PC, using setup wizard, I can detect this machine without any problem. and the setup is very simple.
    But, why under same envirement, another user can not detect the IP?
    Setup wizard is already installed.

    Plus, another frend just broght me her Mac Laptop, and the setup wizard dosen't work.
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    Old 26-06-2009, 05:53 AM   #4 (permalink)
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    Re: N0204 issue

    Dear CHIUWIN,

    Please check to see if you have any firewall, there is a possibility that your firewall
    is blocking your access to N0204. If you do, please disbale your firewall and try again.

    We have just released a new setup wizard for MAC users, please click here to download.

    _____________________________

    Official Thecus Support Representative
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    Old 29-06-2009, 02:10 AM   #5 (permalink)
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    Re: N0204 issue

    Yes, Ivan,

    after I shut off the windows firewall, everything is working perfectly.
    Thank you .

    Suggest your team to make any announcement on your QIG or UI.
    Thank you.

    Last edited by CHIUWIN; 29-06-2009 at 02:11 AM.. Reason: wrong spelling
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