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| Warranty, Support, and RMA Service In the unlikely event of any problems occuring with your Corsair products which you beleive require a warranty claim please post in here. |
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LinkBack | Thread Tools |
02-12-2007, 04:26 AM
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#1 (permalink) |
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Senior Member
Join Date: Mar 2007
Location: Preston
Posts: 237
Thanks: 3
Thanked 1 Time in 1 Post
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Usb stick
Have had my 1gig pen drive for a while now but its also been broken for half the time, never got round to replacing it, im pretty sure its a manufacturing fault as the usb connection has come clean out of the rubber housing, look like 4 points of solder have broken.
Any ideas as to what to do. |
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02-12-2007, 08:12 AM
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#2 (permalink) |
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Senior Member
Join Date: Jul 2003
Posts: 661
Thanks: 6
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Re: Usb stick
How old is it ?
Is it still under warranty ? Probably need to prove in some way its a manufacturing defect. Probably best to contact who you bought it from first and if no luck the actual manufacturer themselves. |
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02-12-2007, 10:31 AM
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#3 (permalink) |
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Moderator
Join Date: Oct 2007
Posts: 10
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Re: Usb stick
Like CrimsonAvenger just said:
Please check with the vendor first - if he cannot help you out please use our RMA service on our website - we will be happy to help you out and replace it  |
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OFFICIAL CORSAIR TECH SUPPORT
German speaking too! |
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15-02-2008, 02:46 PM
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#5 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: Usb stick
Currently, we do not offer RMA service in the UK. Items will need to shipped to Corsair in California, USA.
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 OFFICIAL CORSAIR TECH SUPPORT  Yes, Yellowbeard, a tall rough man with a big yellow beard |
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01-06-2008, 09:06 PM
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#7 (permalink) |
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Registered User
Join Date: Jun 2008
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Re: Usb stick
All EU electromics get a 12 month guarantee. if you got it from maplin under a year ago and its genuinely faulty (not due to user error or general wear and tear) then Maplin will repair it (or if its unrepairable, give you another / similar one / cheque) but you will have to wait ages to get it. Go to the store you got it from with your reciept and tell them you want to RTX it. Make sure you speak to the manager.
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02-06-2008, 06:09 AM
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#8 (permalink) |
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Senior Member
Join Date: Nov 2005
Location: Chester (ex-pat!)
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Re: Usb stick
Originally Posted by Yellowbeard
 In that case, I'll think twice before buying another Corsair pendrive  Unless Corsair refund the shipping costs in full of course? |
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02-06-2008, 08:16 AM
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#9 (permalink) |
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Senior Member
Join Date: Jan 2005
Location: Feet up, spliff lit.
Posts: 683
Thanks: 25
Thanked 28 Times in 20 Posts
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Re: Usb stick
Originally Posted by Yellowbeard
That's exactly why I would hesitate to buy Corsair. Lovely products but if they don't support them over here they're no better than a Hong Kong eBayer.
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Those who say it cannot be done should not interrupt the person doing it
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02-06-2008, 08:18 AM
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#10 (permalink) |
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Senior Member
Join Date: Jan 2005
Location: Feet up, spliff lit.
Posts: 683
Thanks: 25
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Re: Usb stick
Originally Posted by modd1uk
Solder them back on? What do you call "for a while"? TBH you're probably best off just buying a new one. Things move on so quickly in the world of USB sticks you'll probably find you can buy an 8Gb one for the same price you paid for your 1Gb. |
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Those who say it cannot be done should not interrupt the person doing it
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