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    Go Back   HEXUS.community discussion forums > care@HEXUS > Corsair.care@HEXUS > Warranty, Support, and RMA Service

    Warranty, Support, and RMA Service In the unlikely event of any problems occuring with your Corsair products which you beleive require a warranty claim please post in here.

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    Old 17-06-2008, 06:29 PM   #1 (permalink)
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    Corsair Begins UK/EU RMA Processing

    CORSAIR BEGINS EU/UK RMA PROCESSING

    As of June 13, 2008 Corsair is launching its EU/UK RMA processing service. This means it will no longer be necessary for customers in the EU/UK regions to return RMA items to the Corsair headquarters in the United States for RMA service. The Corsair TSX Express system will process the RMAs and provide the user with the proper shipping point in their region.

    TSX EXPRESS

    OFFICIAL CORSAIR TECH SUPPORT
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    Old 17-06-2008, 06:32 PM   #2 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Fantastic news, good to finally see the EU RMA of PSUs...




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    Old 17-06-2008, 06:52 PM   #3 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Ace news, sending RAM to America isn't massively expensive but, I bet sending a PSU is. Good move on corsairs part

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    Old 17-06-2008, 06:53 PM   #4 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    that is really good news even better reason to buy from corsair

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    Old 17-06-2008, 07:06 PM   #5 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    oh
    my
    god
    ...

    great news now makes Corsair PSU's more attractive to buyers

    PS - I've had this page open for minutes without realizing I hadn't pressed Submit....

    CPU||||||||||||||||||||||||||||||||||||||||||||||||||Motherboard||||||||||||||||||||||||||||||||.Memory|||||||||||||||||||||||||||||||||||||||||Graphics Card||||||||||||||||||||||||||||||||Monitor
    Intel Core2Quad Q9550 @ 4GHz|||||||||||||||||...ASUS Maximus Formula II||||||||||||||||||..8GB Mushkin Ascent DDR2 950||||||||||||||....PNY GeForce 9800GTX 512MB|||||||||||||....Hanns.G HG281D LCD
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    Last edited by moogle; 17-06-2008 at 07:17 PM. Reason: Hours -> Minutes (Lots of minutes though)
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    Old 17-06-2008, 07:12 PM   #6 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Good move Corsair. This might persuade me to go corsair over enermax in my next psu purchase

    Originally Posted by moogle View Post
    PS - I've had this page open for hours without realizing I hadn't pressed Submit....
    well he only posted it 37 minutes before you so how is that possible!

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    Old 17-06-2008, 07:13 PM   #7 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    okay make it minutes then....

    But I had it open! Damn distracting MSN, plus I was helping someone on overclocking his e8400 but we got the thread locked

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    Intel Core2Quad Q9550 @ 4GHz|||||||||||||||||...ASUS Maximus Formula II||||||||||||||||||..8GB Mushkin Ascent DDR2 950||||||||||||||....PNY GeForce 9800GTX 512MB|||||||||||||....Hanns.G HG281D LCD
    Hard Drives|||||||||||||||||||||||||||||||||||||||_Sound Card||||||||||||||||||||||||||||||||..-Power Supply||||||||||||||||||||||||||||||||||Case|||||||||||||||||||||||||||||||||||||||||||.OS
    2 x 320GB, 1 x 500GB Samsung Spinpoints||||||...SupremeFX-Fi||||||||||||||||||||||||||||||....Coolermaster RealPower M700||||||||||||||||..Antec 1200||||||||||||||||||||||||||||||||||||..Windows Vista Ultimate SP1 x64
    e-Peen|||||||||||||||||||||||||||||||||||||||||||||..Benchmarks||||||||||||||||||||||||||||||||..Validation
    8===========80%===========D|||||.....3DMark: 06 - Vantage|||||||||||||||||||||.....CPUZ - GPUZ
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    Old 02-07-2008, 03:02 PM   #8 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    What a relief to find this out! My PSU went pop last night and I am awaiting a response regarding RMA (sent 9pm last night)
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    Old 20-07-2008, 05:52 PM   #9 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    So where in the UK do you send to for the RMAs?
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    Old 20-07-2008, 07:42 PM   #10 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Originally Posted by hanster View Post
    So where in the UK do you send to for the RMAs?
    Seems like there isn't a UK base (yet?), RMAs are sent to the Netherlands (Holland), unless anything has changed recently.
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    Old 01-09-2008, 09:10 AM   #11 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Excellent news and that makes my choice of buying Corsair a little easier now
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    Old 01-09-2008, 01:58 PM   #12 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Originally Posted by LuckyNV View Post
    Seems like there isn't a UK base (yet?), RMAs are sent to the Netherlands (Holland), unless anything has changed recently.
    Which will be hardly any difference to paying for Usa rma.


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    Old 17-09-2008, 04:43 AM   #13 (permalink)
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    Re: Corsair Begins UK/EU RMA Processing

    Originally Posted by Blitzen View Post
    Which will be hardly any difference to paying for Usa rma.
    Indeed. I am in the unfortunate position of having to return my Corsair PSU. It costs approx £24 to send by courier to both Netherlands or US.

    You can't use Royal Mail for PSU's (which costs approx £11 to Netherlands), as they weigh over 2Kg (at least the HX620 does with no box/foam and a little brown paper and label).
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