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| Warranty, Support, and RMA Service In the unlikely event of any problems occuring with your Corsair products which you beleive require a warranty claim please post in here. |
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11-11-2008, 03:06 PM
| #1 (permalink) |
| Pedandic mo-fo  Join Date: Jul 2006 Location: South of the Watford Gap!
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| How do I chase an RMA? RMA Status for TSX Case #xxxxxx [ Go to your case ] Thank you for choosing Corsair products! The following is the status of your RMA Number xxxxxxx. RMA Issued On: 10/30/2008 Defective Parts Received on: 11/4/2008 * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A Quantity Received: N/A RMA Replacement Parts Ship Date: N/A Replacement Part Number: N/A Replacement Part Quantity: N/A Replacement Shipping Method: N/A Replacement Shipping Tracking Number: N/A Last email I had was on the 4th saying parts were received, thereafter nadda  |
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11-11-2008, 03:21 PM
| #2 (permalink) |
| Moderator  Join Date: Oct 2006 Location: Atlanta,GA, USA.
Posts: 1,107
Thanks: 18
Thanked 45 Times in 41 Posts
| Re: How do I chase an RMA? In some cases, the replacement procedure and shipment of the replacement parts gets ahead of the updates. I'll check on it for you and get back with you. Can you send me your RMA number in a PM?  OFFICIAL CORSAIR TECH SUPPORT  Yes, Yellowbeard, a tall rough man with a big yellow beard |
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12-11-2008, 11:44 AM
| #4 (permalink) |
| Pedandic mo-fo Join Date: Jul 2006 Location: South of the Watford Gap!
Posts: 848
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| Re: How do I chase an RMA? Looks like a) I was being impatient and b) the RMA system does proceed without updates as the replacement RAM has arrived this morning |
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12-11-2008, 04:47 PM
| #5 (permalink) |
| Moderator Join Date: Oct 2006 Location: Atlanta,GA, USA.
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Thanks: 18
Thanked 45 Times in 41 Posts
| Re: How do I chase an RMA? Originally Posted by IAmATeaf That was my first guess. Ideally this should not happen and sorry if it was an inconvenience for you. 
OFFICIAL CORSAIR TECH SUPPORT Yes, Yellowbeard, a tall rough man with a big yellow beard |
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12-11-2008, 04:59 PM
| #6 (permalink) |
| Pedandic mo-fo Join Date: Jul 2006 Location: South of the Watford Gap!
Posts: 848
Thanks: 0
Thanked 7 Times in 7 Posts
| Re: How do I chase an RMA? Originally Posted by Yellowbeard Nah, no probs or inconvenience, after all it's only some RAM
 Thanks for replying before and now |
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