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    Go Back   HEXUS.community discussion forums > care@HEXUS > Corsair.care@HEXUS > Warranty, Support, and RMA Service

    Warranty, Support, and RMA Service In the unlikely event of any problems occuring with your Corsair products which you beleive require a warranty claim please post in here.

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    Old 03-11-2009, 09:01 AM   #1 (permalink)
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    Corsair have not received my faulty drive :(

    Posted on 21/10/09 to The Netherlands i used Royal Mail who i know have been on strike, but still... i have proof of postage, any advice can someone check to see if it has arrived? im concerned, it's only a 16gb flash vou GT, but was still £35

    RMA Status for TSX Case #1163623 [ Go to your case ]

    Thank you for choosing Corsair products! The following is the status of your RMA Number 1129861.
    RMA Issued On: 10/19/2009
    Defective Parts Received on: Defective Parts Not Yet Received

    * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair
    Part Number Received: N/A
    Quantity Received: N/A
    RMA Replacement Parts Ship Date: N/A
    Replacement Part Number: N/A
    Replacement Part Quantity: N/A
    Replacement Shipping Method: N/A
    Replacement Shipping Tracking Number: N/A
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    Old 04-11-2009, 07:08 PM   #2 (permalink)
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    Re: Corsair have not received my faulty drive :(

    I'd give it till next Wednesday, if no joy, then go knock a few doors down.
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    Old 04-11-2009, 10:02 PM   #3 (permalink)
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    Re: Corsair have not received my faulty drive :(

    ok i will wait a little longer, not sure where i goto to get help about this though? does someone check from cosair here?
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    Old 04-11-2009, 10:42 PM   #4 (permalink)
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    Re: Corsair have not received my faulty drive :(

    Please use the link below to contact Customer Service. They can assist you in tracking your RMA.

    http://www.corsair.com/contact/default.aspx

    OFFICIAL CORSAIR TECH SUPPORT
    Yes, Yellowbeard, a tall rough man with a big yellow beard
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    Old 05-11-2009, 02:39 PM   #5 (permalink)
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    Re: Corsair have not received my faulty drive :(

    Originally Posted by Yellowbeard View Post
    Please use the link below to contact Customer Service. They can assist you in tracking your RMA.

    http://www.corsair.com/contact/default.aspx
    thank you, will do now
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    Old 05-11-2009, 02:42 PM   #6 (permalink)
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    Re: Corsair have not received my faulty drive :(

    do you have a direct email or number for the UK, i'm going around in circles on the web site
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    Old 09-11-2009, 08:42 AM   #7 (permalink)
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    Re: Corsair have not received my faulty drive :(

    any further info? still nothing
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