Hi,
I bought a HS1 USB on august last year, i found i was having problems with it from day one (left speaker buzzing) but like a good sport i changed some settings and turned down the volume and i couldn't hear it anymore unless i listened to loud music or lots of bass, now the problem has got worse and the left earcup doesnt work at all (loose cable can correct it by wrapping the cable around the cup), im just wondering what the RMA process is, ive filled it out on the website but i really cant do without a working headset for long, also is there any chance of upgrading to the newer Vengeance 1500? as i have heard reports of customers recieving them as warranty replacements.
Cheers