Corsair HS1 (USB)

[Singh400]

My Corsair HS1's just broke on me. The left side (mic side) joint to the ear cup has snapped clean off.

I purchased them via Scan.co.uk on 30th Jul 2011. Do I need to contact you guys or Scan?

[Singh400]

Guess no one from Corsair checks this forum anymore? Reposting to care@Scan.

[Yellowbeard]

Sorry for the delay, we try to check it every 24 hours or so.

You can file an RMA with Corsair using the link below. I cannot say if SCAN can assist you with this or not, that is their call so you will need to contact them.

RMA LINK

[Singh400]

Sorry for the delay, we try to check it every 24 hours or so.

You can file an RMA with Corsair using the link below. I cannot say if SCAN can assist you with this or not, that is their call so you will need to contact them.

RMA LINK

Ah, I see! No worries fella. I have raised the RMA request (4976921).

[Singh400]

I sent out the headphones on 29-08-2012 FYI.

Haven't heard anything back yet...

[Singh400]

Well the RMA dept. have got it now...

Your item, posted on 29/08/12 with reference </removed> was delivered in NETHERLANDS on 03/09/12.

[Singh400]

Got email back today saying a package is being shipped back to me, and the RMA was accepted.

[Singh400]

Got my delivery early this morning, thanks for the replacement which was the Corsair Vengeance 1500 Dolby 7.1 USB.

All sorted out very speedily, without any hassle whatsoever. Much appreciated!

Thanks again!