English Windows 7 SP1 ISO not listed on Microsoft Product Recovery site

[GoNz0]

seems you need

Windows 7 Professional with Service Pack 1 (x64) - DVD (English)
ISO English Release Date: 5/12/2011 
This media refresh includes the installation hotfix described in KB Article 2534111. No other changes have been made to the product.
File Name: en_windows_7_professional_with_sp1_x64_dvd_u_676939.iso
Languages: English
SHA1: 0BCFC54019EA175B1EE51F6D2B207A3D14DD2B58

I just did a googlefu on en_windows_7_professional_with_sp1_x64_dvd_u_676939.iso and got a few hits, as long as the sha1 is a match after download you have what you need

[gupsterg]

I would go to My Digital Life and have a look at the win7 section as they have all the ISO's for legitimate download, sometimes a direct link to MS as well. I always check the file hash with technet to be 101% sure it is what I expect it to be.

I would think the direct link to MS would have been to Digital River downloads, which are now dead .

Aware of My Digital Life.

Personally I'm gonna stick to my non SP1 ISO with SP1+Updates. You're aware of some of the content on My Digital Life? (I won't state as don't want this thread locked) due to that reason I'd be uncomfortable using it.

Is that still possible? IIRC the ISO download links don't work any more, forcing you to use that recovery media downloaded instead.

+1, only legitimate source is Microsoft Product Recovery, where you must enter a valid genuine key and this is why I'm upset as have a genuine key, support checked it and see no reason why I shouldn't be getting an ISO.

Categorically several of the departments that I got passed around stated it is retail Windows 7 Pro key with support for all languages.

Any how as directed by last level 2 tech support person emailing the replacement disk dept to see what they say.

[GoNz0]

PM'd you a valid for 24 hours win7 SP1 pro link direct from microsoft.

[gupsterg]

Many thanks , I do appreciate it.

Just out of curiosity I yesterday checked an old backup of my system, for photos of the 10+ Win 7 I had purchased as pre-orders and later sold via ebay.

All of them have ROW on COA, I wonder if those people are having the same issue is me?

[gupsterg]

Just an update, my key still not working on site .

I have finally emailed csd@msdirectservices.com regarding a) my issue b) that tech support told me they can help with providing replacement SP1 discs.

Got an auto reply email so far as they are closed at the time of emailing today.

Dear Sir or Madam,

Many thanks for your query.

This will be actioned and a response sent to you within one Business day (our opening hours are from 09.00 until 19.00 Central European Time, Monday to Friday).

Regards,

Microsoft Direct Services

[gupsterg]

Update on situation.

Dear x x xxxxx,

Thank you for your e-mail.

I would like to inform you that we are the Microsoft software replacement department of the EMEA (Europe, Middle-East and Africa) region.

I will be happy to assist you with your request for a replacement.

Please be informed that the 90 day warranty period has now elapsed (if applicable, meaning damage or loss is not caused by the client). However, I can offer you a replacement software disk and product key for the standard shipping and handling charge of £16.82 per each disk kit.

If you wish to proceed with an order, please contact us via email or phone using the number provided in the footer of this email for further assistance.

Alternatively, I will be happy to call you within our office hours: 08:00-18:00 (Monday-Friday) to assist you efficiently. If this is a preferred option please provide us your daytime contact phone number and a convenient time to call. Please allow us up to 24 hours to organize the callback.

Please have the following details at hand when contacting us:

•your full address details incl. phone no. (Please note we may only ship within EMEA region)
•the product name
•language of the product
•your preferred payment method (Credit card, bank transfer. Cheque option available for UK and France.)

We have accepted the invoice provided as a valid proof of purchase.

Please note that due to security reasons I do not recommend sending sensitive information like credit card details via email.

I kindly ask you to state your reference number xxxxxxxx in all correspondence with us.

I look forward to hearing from you soon, to assist you further.

Thank you for contacting Microsoft customer support.

Kind regards,
xxxxxx xxxxxx

Microsoft Direct Services Team
E-mail: csd@msdirectservices.com
Phone: 0344 800 2400
Fax: 0800 03 24 485

Well not paying £16.82, will now find time to raise this issue still with recovery site via MS support forum.

[gupsterg]

Just an update, forgot to contact MS about recovery site issue , found 2 useful "things" which may help another in same position as me :-

i) Half way down this page is a hack which works via browser on MS download site.

ii) an iso downloader app.

[g8ina]

Although the OP has used the word "hack" Ive checked the contents of these pages and confirm they are legal

[gupsterg]

Thank you , I used the term hack as it was used on the site where I found it . I also did not deem the "material" of concern .

Whenever I have searched for solution as same as issue I had, this thread came up in google results. So I thought I must add this info to perhaps aid another, as GoNz0 may not be able give everyone a link to ISO as he did so kindly to me .